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BMW of Silver Spring

(5,853 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Harold Shelby was amazing.

Harold Shelby was amazing. He drove the car I purchased to my home which was above and beyond

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

Nate was by far the most knowledgeable BMW sales person I

Nate was by far the most knowledgeable BMW sales person I have had the pleasure to work with. I love my new 330

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Dealer response

Hi Leah, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

Great guy, great communication, very courteous!

Great guy, great communication, very courteous! Timely repair and maintain my X5 2018. Made me feel ver comfortable. Will definitely be my service advisor…

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Dealer response

Hi Chris, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

I was pleased with my experience with Desirea.

I was pleased with my experience with Desirea. She always provides only the information of my interest because she takes the time to find out what I like and how I like to do business when I am shopping for a vehicle.

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0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Harold Shelby was amazing!

Harold Shelby was amazing! Awesome customer service and not pushy at all like other experiences I’ve had. I appreciated his warmth and professionalism! I will definitely refer family and friends to Harold Thanks!

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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Nate Vitek made the experience enjoyable.

Nate Vitek made the experience enjoyable. He worked with me to get the best price in the area on an x5e.

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Dealer response

Hi Nik, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

I bought a jeep from Nate.

I bought a jeep from Nate. The process was buttery smooth, quick, seamless and would recommend him for anyone looking to buy a car. I will be coming back to Nate for futures cars

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Dealer response

Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Pedro is great and helpful!

Pedro is great and helpful! Always quick and responsive. Answered my questions and found a fast solution to my issue.

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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

I ordered a custom 2024 M3 Competition with Scott.

I ordered a custom 2024 M3 Competition with Scott. He was extremely knowledgable throughout the process, and throughout the waiting period during the production of the car, Scott would reach out occasionally to make sure he answered any questions I had. On delivery day, I was in and out of the dealership in 30 minutes as well! Everything went flawlessly. Whether you are buying a high-performance M car or an SUV, Scott will take care of you the same. I highly recommend him and his finance personnel as well.

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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Great service and cars, Ian was great John alsoabab Ana

Great service and cars, Ian was great John alsoabab Ana Ana Ana Ana Ana Ana

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Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!