BMW of Silver Spring

Nate was outstanding. Knowledgeable, responsive, accurate, and friendly in every encounter. He made the whole process seamless, efficient, and relaxed--and no surprises. I had previously had a poor experience at another BMW location, and Nate totally turned me around. Highly recommend.

My experience has been very positive. The people I dealt with are highly professional and nice. I am especially grateful to Desirea Jackson. She helped me to understand new features of BMW X3, 2023. Desirea also installed the garage opener in my new BMW X3. I wish Desirea every success in her future career at BMW of Silver Spring.

Desirea, was a very helpful from the moment she was assigned to me. She made herself available to answer all my questions, and was very patient with me throughout the negotiation process as I shopped around for the vehicle I wanted. I would come back.

Christian's customer service was very professional. He created a very relaxed atmosphere and demonstrated the right temperament as a sales representative. He is an excellent ambassador for your dealership. We've been loyal customers for over 15 years. Hope to see Christian in a leadership position in the near future. Overall the dealership staff and service has been good.

Excellent service. Brandi was amazing and pleasure to work with. She addressed all of my concerns, made sure I was aware of any existing warranties, and even went a step further to make sure my car mats were taken care of. Overall, I enjoyed my service visit.

Our experience with miss Jackson was great she was very helpful to us we will definitely recommend her to our friends and family. Thanks Beverly and Hugh Holness

David was incredibly helpful in thinking through the i4 vs. i7 series for me. I ultimately decided on an exquisite i7 in the showroom and took it home that day with a trade-in of my old Tesla Model S. David was patient and professional throughout the process and remains helpful today as I get acclimated to the new car. Bravo!

Nate went above and beyond. Great experience and will definitely recommend to family and friends.

Kyle was amazing and super helpful. And helped me getting the car I really wanted.

Let me be the first to say- the interactions with bmw silver spring, Gen, Kyle, and Max in particular were amazing. Gen helped me with everything finance related and went out of his way even on his days off to make me feel comfortable with the numbers. 100/10 stars. Will be back for my next car!!