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BMW of Silver Spring

(5,853 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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Eric Lovo was a pleasure to work with!

Eric Lovo was a pleasure to work with! He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always being available to help out!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great dealership and customer service from Mr.

Great dealership and customer service from Mr. Ron Askew. He was very patient and passionate about making sure I made the right decision.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

I had the best car buying experience here.

I had the best car buying experience here. I was given informative insight about leasing options and everything was a very smooth process! Thank you BMW of Silver Spring!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jasmine, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Steve was friendly and patient with me.

Steve was friendly and patient with me. He was very responsive and explained the process of buying my vehicle very clearly. Highly recommend him.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Regina, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

Professional.

Professional. Clean. Ready to meet my needs. Available for questions. Returned my calls. Attendance to detail.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

We have leased three vehicles from Dave over the last

We have leased three vehicles from Dave over the last seven years and there are many reasons we keep coming back. First, he is a complete professional and his knowledge of BMWs is unparalleled. Second he is straight forward and honest and never fails to give you his honest opinion. Third, he is friendly, funny and a complete pleasure to work with. As long as we continue to lease BMWs, Dave will always be our guy. Furthermore, we have given him our highest possible recommendation to friends and colleagues.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

Gen was honest, straightforward and helpful in our

Gen was honest, straightforward and helpful in our finance meeting. Honestly, it was the best experience I have had in such a meeting in my 40 years of buying and leasing vehicles. He was pleasant and easy to work with and never applied any pressure to purchase an option that we did not want. In fact, to streamline our process, he narrowed down our relevant options to three which also made our time spent in his office only what was necessary.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Kyle and Gen were kind, personable and professional.

Kyle and Gen were kind, personable and professional. Secured a deal over the phone and communicated effectively and consistently. Was in and out of the dealership and on my way back home in an hour. Respectful of our time was a plus. Drove 3 hours one way to pick up my new car because it was the best dealership I’ve had the pleasure of doing business with. I would recommend Kyle and Gen to all future customers.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Bianca, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Ken made understanding the financing very quick and easy!

Ken made understanding the financing very quick and easy! He answered all my questions and broke down additional services!

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  • Overall experience 5.0
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

Andre Arias and Gen Awanohara were great and easy to work

Andre Arias and Gen Awanohara were great and easy to work with. Would definitely recommend them!

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  • Overall experience 5.0
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!