Mercedes-Benz of Coconut Creek

I went there just to have an idea how I could possibly purchase a car next time. People were so kind I instantly changed my mind , I ended up purchasing a new car. That was a great experience. Thank you.

Patric Cadet is a fantastic person and I will buy another car from him. He was efficient super friendly and above all he is a Marine like me. Mario Azevedo and Marisa Palacios

My experience with AutoNation was extremely disappointing. Honesty should be the number one priority when conducting business especially on a six-figure vehicle purchase. The vehicle I was interested in was listed online at $105,000. I requested and received a full out-the-door breakdown at that price. After I confirmed serious interest, the numbers changed. The price increased to $110,000, and an additional $1,500 “conditioning” fee was suddenly added. What makes this even more concerning is that other similar vehicles listed by the dealership did not carry this same conditioning fee. It only appeared after I moved forward in the buying process. When pricing shifts after engagement, it reflects poorly on transparency and raises questions about business practices. Shady adjustments and inconsistent fees do not build trust they reveal culture. Customers deserve clear, consistent pricing from the beginning. Integrity should not depend on whether a buyer is ready to move forward.

Great customer service experience from beginning to end. They definitely go the extra mile to make sure you are comfortable even a few days after your purchase.

My purchase experience was made very easy and seamless. The sales agent handled all of the paperwork, and provided a thorough and professional explanation of the car mechanics and technical gadgets. I would definitely consider using this dealership in the future.

I have purchased many cars over my lifetime. However, I have never had a worse experience than I had January 2026. I came in for an estimate on my Bentley as I was considering a new car purchase. This review is not pertaining to the car I did purchase but to the quality of the salesperson I dealt with. It is hard to believe a Mercedes dealership would have hired a person with such lack of class, knowledge and general rude, obnoxious behavior. To this very writing as much as I would happily mention his name, I cannot, as he never introduced himself or had a business card. I suspect he was hired away from a Burger King, or a low end used car dealership. I could provide a host of negative observations but I have nothing to gain. I did call the dealership and spoke to a manager as they do have something to gain. Hopefully, you will never encounter the bad experience I had at this dealership. It is most obviously the screening procedure for a representative of Mercedes leaves a great deal to be desired.

We were delighted with the customer service we received from Jordin Gomes. She went above and beyond to make our car buying experience seamless. She was smart, approachable, professional and a credit to this dealership. We will recommend Mercedes-Benz of Coconut Creek to all our friends.

Had a great experience buying my Mercedes C-Class at Mercedes-Benz of Coconut Creek. The process was smooth, the team was professional, and everything went very efficiently. Very happy with my purchase!

EEasy to work with and they did not "oversell" like so many other dealers try to do to a customer. a very good experience for sure

MB of Coconut Creek responded to my online inquiry in a timely fashion. They provided me the information so requested. We met with Brittany on site who assisted us in finding a vehicle that met all of our wants. Te vehicle was at a sister dealership and was brought to MB of Coconut Creek. After a brief back and forth a price was agreed upon and we purchased a vehicle.