Reviews
Write a reviewQuick Call back
I did receive a quick call back to my answering machine. Then I called and left a message then nothing. No follow up. I figured in this depepression service people would be all over a new customer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Disappointed, I am sorry you had that experience. While at Star Auto Sales offer a softer sales approach we value our customers and provide quick follow up. I am sorry you had that experience. If you are still interested in a vehicle I can have a sales associate contact you immediately. Or you can contact me directly. Sincerely, Janine Brancale Star Auto Sales 203-630-2926
Star Sales -Don't Have Cars they Advertise
We watched a particular car online with them for past few months, everytime we called were told it was still there, then made arrangements to go see car and just as we were about to go there, got call saying they just SOLD it....Steve Farmer (owner) scamming with false advertising, I was suspicious because of price of vehicle...they just trying to lure people for business...they shouldn't be allowed to advertise in Cars.com. Very Upset
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am sorry to hear you were disappointed. I am glad Steve was able to call before you made the drive down to Connecticut. If we can help with anything in the future please give me a call. Sincerely, Janine Brancale 203-630-2926