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Crown Buick GMC

(3,618 reviews)
Visit Crown Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (504) 708-4748 (504) 708-4748
Used (504) 383-9876 (504) 383-9876
Service (504) 569-5937 (504) 569-5937

Reviews

(3,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Very satisfied with the service and the service advisor,

Very satisfied with the service and the service advisor, Danette, who was curtious and efficient in performing her assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sandy Cox was very helpful.

Sandy Cox was very helpful. She has a great deal of knowledge about GMC vehicles. I would recommend her and Crown to anyone looking to purchase a new vehicle. We are so happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Both John and Eric were very friendly and helpful.

Both John and Eric were very friendly and helpful. They made purchasing a vehicle less stressful. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My car has been in the shop for over 2 weeks.

My car has been in the shop for over 2 weeks. This is the third time it’s been in the shop in the last 2 months. Something slowly drains the battery and you can’t seem to figure it out. I don’t believe anyone works on it, it just sits on a back lot somewhere. Over the years we have purchased 5 or 6 cars from you. What a way to treat loyal customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Every thing went well it’s took a minute but everything

Every thing went well it’s took a minute but everything came out good so thank for finding the issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone I encountered was very professional and helpful.

Everyone I encountered was very professional and helpful. The service provided was completed to my satisfaction, although expensive, they got the job done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly professional service all day long What more do

Friendly professional service all day long What more do you want? Prices are competitive so it’s a go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership is well prepared and organized.

Dealership is well prepared and organized. Completed my purchase from start to end by phone with salesman and salesman worked hard to get me where I wanted to be and was well prepared when doing so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience with Joe Grego as he was very

I had a great experience with Joe Grego as he was very helpful and informative. Love my new Truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dealership is not really friendly but Kenneth Simms is a

Dealership is not really friendly but Kenneth Simms is a great salemans I would recommend him to everyone he really helped me and took his time with me such a great guy they need more workers like him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.