Reviews
Joe Grego was great to work with.
Joe Grego was great to work with. He had everything ready to go when I arrived, and it was smooth process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bradley truly exemplified the ideal customer experience
Bradley truly exemplified the ideal customer experience at a car dealership. He was open, honest, and respectful, qualities we all desire in such interactions. His commitment to providing transparent and considerate service left a lasting positive impression on us. I see myself returning to him for all our vehicle buying needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I could not be more satisfied with the service I received
I could not be more satisfied with the service I received at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about getting it fixed as it would likely be very expensive. Scott Sparks and the management did not have to help us, but they did as they stand by their customers and helped my family through a difficult time. I am so glad that we have continued to do business with Crown as they treat you like they would their own family. I intend to continue doing business with Crown for as long as possible as they stand by their customers and take care of them with top notch service and care. I can't thank them enough for all that they have done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My buying experience was definitely one of the best that
My buying experience was definitely one of the best that I’ve had and would recommend to anyone who is looking to purchase a vehicle to shop at Crown. My salesman “Doc” was amazing and was very thorough with explaining the features of my vehicle and purchasing process.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased new tires and had to return twice because
Purchased new tires and had to return twice because drivers rear tire keep loosing air. The valve stem needed to be replaced
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Scheduling for an oil change was quick & easy.
Scheduling for an oil change was quick & easy. The time to complete the oil change was faster than I expected.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and accommodating to working schedule.
Easy and accommodating to working schedule. Friendly staff and nice lounge area. Thank you crown Buick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy transaction.
Easy transaction. James was good with communication. The dealership does try to add nonsense add items to the sale such as ceramic paint protection and VIN etching. These are added just to add to the sales price and screw the consumer and are not listed online as part of the sales price.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kalob & Alexis were a pleasure to work with.
Kalob & Alexis were a pleasure to work with. Both were very professional and got me in and out quickly. Would return again to buy in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danette is ALWAYS such a big help!
Danette is ALWAYS such a big help!! She remembers her customers and is very knowledgeable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair