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Crown Buick GMC

(3,618 reviews)
Visit Crown Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (504) 708-4748 (504) 708-4748
Used (504) 383-9876 (504) 383-9876
Service (504) 569-5937 (504) 569-5937

Reviews

(3,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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Joe Grego was great to work with.

Joe Grego was great to work with. He had everything ready to go when I arrived, and it was smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bradley truly exemplified the ideal customer experience

Bradley truly exemplified the ideal customer experience at a car dealership. He was open, honest, and respectful, qualities we all desire in such interactions. His commitment to providing transparent and considerate service left a lasting positive impression on us. I see myself returning to him for all our vehicle buying needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I could not be more satisfied with the service I received

I could not be more satisfied with the service I received at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about getting it fixed as it would likely be very expensive. Scott Sparks and the management did not have to help us, but they did as they stand by their customers and helped my family through a difficult time. I am so glad that we have continued to do business with Crown as they treat you like they would their own family. I intend to continue doing business with Crown for as long as possible as they stand by their customers and take care of them with top notch service and care. I can't thank them enough for all that they have done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

My buying experience was definitely one of the best that

My buying experience was definitely one of the best that I’ve had and would recommend to anyone who is looking to purchase a vehicle to shop at Crown. My salesman “Doc” was amazing and was very thorough with explaining the features of my vehicle and purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased new tires and had to return twice because

Purchased new tires and had to return twice because drivers rear tire keep loosing air. The valve stem needed to be replaced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Scheduling for an oil change was quick & easy.

Scheduling for an oil change was quick & easy. The time to complete the oil change was faster than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy and accommodating to working schedule.

Easy and accommodating to working schedule. Friendly staff and nice lounge area. Thank you crown Buick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy transaction.

Easy transaction. James was good with communication. The dealership does try to add nonsense add items to the sale such as ceramic paint protection and VIN etching. These are added just to add to the sales price and screw the consumer and are not listed online as part of the sales price.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kalob & Alexis were a pleasure to work with.

Kalob & Alexis were a pleasure to work with. Both were very professional and got me in and out quickly. Would return again to buy in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Danette is ALWAYS such a big help!

Danette is ALWAYS such a big help!! She remembers her customers and is very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.