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Group 1 Toyota West Bank

(1,103 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (504) 383-0928 (504) 383-0928
Used (504) 383-0666 (504) 383-0666
Service (504) 383-0914 (504) 383-0914

Reviews

(1,103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Toyota West Bank from DealerRater.

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The service was none other than very professional , by

The service was none other than very professional , by the staff and they were very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Leroy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Excellent service.

Excellent service. Thank you! Nina was terrific. She explained problems in a clear and concise manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with Nina! Please let us know if there is anything else we can do for you; we are more than happy to help!

I would highly recommend anyone who’s looking to get

I would highly recommend anyone who’s looking to get their vehicle service done by Bohn Toyota. They were very professional and had really great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Bohn Toyota

I was very happy thank you so much I will tell my friend

I was very happy thank you so much I will tell my friend and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Emanuel, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

I love Toyota I'm believe on Toyota if you look ai my

I love Toyota I'm believe on Toyota if you look ai my record you can see I never drive any other cars .only Toyota. For me I think Toyota is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jean, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

It was fast and timely experience.

It was fast and timely experience. Meanwhile they took the time to make sure their maintenance check was accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sonya, thank you for taking the time to leave a review for us at Bohn Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Fast and efficient service.

Fast and efficient service. Great customer service. Communication was outstanding. Ease of scheduling my appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great service, quick and speedy.

Great service, quick and speedy. Didn?t have to wait long for my car at all and was in and out within 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Sterlin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Arrived at dealership with specific car I was looking at

Arrived at dealership with specific car I was looking at after a Carfax report. Vehicle was on site, clean & ran well during test drive. My salesperson Cory was a phenomenal host & my mother thought he was equally impressive. I had good experience with buying a car from Bohn Toyota & I will be coming back for my next pickup. ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found Cory to be so supportive during your experience here at Bohn Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

Mike was awesome.

Mike was awesome. Made it very quick and simple and took care of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!