Reviews
The service representative was very informative about my
The service representative was very informative about my truck issue, scheduled appointment, and service was completed as informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chuck, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Mr. MIke McGowan has excellent quality customer service.
Mr. MIke McGowan has excellent quality customer service. Noteworthy. Mr. Martinez in sales.. likewise. His approach and delivery to rescue customers from bad cars, bad deals and lost in major purchases is noteworthy as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership itself is fine, it's the men who does the
The dealership itself is fine, it's the men who does the work on the cars which I had a problem with. Unfortunately they tried to take advantage of woman. My truck has not been to any other shops but Toyota. I noticed my truck didn't have oil which they tried to blame it on me. Then they came up with my radiator had a leak after they were the ones who drained my coolant to put more. I don't trust this dealership. Very aggravated customer
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager mbonura@bohnzone.com
The maintenance was handled in a timely manner and the
The maintenance was handled in a timely manner and the service representative gave a good explanation of the findings and the priority having them performed…
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I took my supra in for 2 tire replacement and they only
I took my supra in for 2 tire replacement and they only took 1:30 minutes to do it. I was really surprised they only took so little time to do the job. Every time I take my car to the dealership, they take at least a full day, even for oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Marco, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
I have done business with them for years and will
I have done business with them for years and will continue to do so until I no longer drive
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
It was time for a Service & Maintenance on my 2021
It was time for a Service & Maintenance on my 2021 Tundra. Brought it in because of the Service I got when I purchased my truck back. January. Victor, Tyler, & that whole Service crew are DEFINITELY ? an asset to the Toyota Brand!!! Thanks guys!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lance, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. We are always more than happy to assist you if anything else comes up. Take care!
Service department, “ customers service is horrible “ I
Service department, “ customers service is horrible “ I prefer not to continue with any reason on this subject matter
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback and for bringing this to my attention. I apologize for the poor customer service you experienced as that should not have happened. I would appreciate the opportunity to hear more about what happened and how we can improve going forward. If you are willing please contact me at the information provided and I'll be glad to help. Thanks. Martin Bonura General Manager mbonura@bohnzone.com
Everyone seems to be quite efficient at what they do.
Everyone seems to be quite efficient at what they do. Always pleasant and accommodating. From the person I spoke with to schedule a service appointment to the service agents, the technicians and the team that keeps the vehicles moving in and out of service. The waiting areas and restroom were clean and comfortable. Although I've gone to other Toyota service centers, the one on Lapalco is my favorite. Thanks Bohn Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was nice to get what was advertised when taking
It was nice to get what was advertised when taking advantage of a dealer service special. Extra services were recommended, but no surprises or hidden fees were added to the bill.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.