Reviews
Very Good Sales Team
Would recommend Bohn Toyota in Harvey. Ran into a few issues during the process but their team worked together to make things right. Very friendly and knowledgeable. Thumbs up to Kevin and his general mgr.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, it is greatly appreciated and we look forward to welcoming you back in the future.
Service was quick and easy
Great work quick and fast service Everyone was helpful and knowledgeable Will return Everything was done fast and I was in and out within an hour
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Karen for your kind words! It is always great to hear that we were able to make a customer's service experience truly exceptional! We thank you for your business and look forward to your next visit!
2019 Toyota Camry SE
Mike McGowan was my Service Advisor. He was very friendly and professional! He advised me on what my car needed at only 6 months old and his service team did it! I didn't have to wait long! I like Mike!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for Mike, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Last oil change there
Oil changes was higher than the one on veterans where I normally go they give no Incentives to return and I rung the bell for someone in parts for 30 min and still got no service as I trying to price my sensors and bulbs for my truck. Veterans offer more and is worth the travel compared to this Lapalco location. I have three Vehicles and six others and neither will go there again. Thanks!
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ed, Thank you for your feedback about our website. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Lisa Vonderhaar Service Manager lvonderhaar@BohnZone.com
Highlander.
Had to wait 3 hrs ..Oil change n had to check battery..Never had another battery never knew when it would be in after ordered...Let me leave with a car that could stop at anytime..Never offered a rental
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucy, Thank you for your feedback about our website. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Lisa Vonderhaar Service Manager lvonderhaar@BohnZone.com
Oil change
Everything was on point! Joe did an awesome job and he made sure I satisfied. Customer service was great and very comfortable facility. I will definitely return. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit.
Service satisfaction
Overall good service. The only little issue would be the pricing on some of the services. However, I would definitely continue to have my car serviced there and would recommend it to others.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Galenthea for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Oil change
I had an appointment for 12:15 and left the shop at 1:36 for only oil change. Appointments should be honored close to the time on appointment time. The staff were very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Priscilla, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at raulramos@group1auto.com I look forward to speaking with you. Raul Ramos General Manager
Toyota Man
I have dealt with Sly King over the past 15 years. My family has purchased many vehicles because of Mr. King. There’s never any haggling over price as he always gives you the best deal that he can. It makes car buying a pleasurable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Raymond, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Toyota 4Runner
I brought my vehicle in for service and everything was done according to standard. The staff was very professional and timely. I was well pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!