Reviews
Write a reviewSales process was really excellent.
Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience.
Sales process was really excellent.
Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Just bought a 2016 BMW M4, worked with Shawn, he was
Just bought a 2016 BMW M4, worked with Shawn, he was extremely helpful and professional. The car was everything he described and more. This was the first time buying a car online and it couldn’t have been easier. Thanks again Shawn.
Just bought a 2016 BMW M4, worked with Shawn, he was
Just bought a 2016 BMW M4, worked with Shawn, he was extremely helpful and professional. The car was everything he described and more. This was the first time buying a car online and it couldn’t have been easier. Thanks again Shawn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled you had a great experience with Shawn! Thank you for choosing Ultimo Motors West and we look forward to seeing you again at Ultimo Motors! Enjoy your BMW M4! Thank you, Ultimo Motors
Happy customer im satisfied with my car great deal
Was looking for a car with a great price called and talked to jacob and he helped on the whole process thanks a lot im happy with my car sure needed one thank you ultimo!
Happy customer im satisfied with my car great deal
Was looking for a car with a great price called and talked to jacob and he helped on the whole process thanks a lot im happy with my car sure needed one thank you ultimo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose, Thank you for the wonderful comments! We are glad Jacob was able to assist you with your vehicle. We thank you for your business and we look forward to seeing you again! Thank you, Ultimo Motors
Too Legit!!!!!
I want to say I love buying vehicles from London …..These guys are the only legit company that will get something desent! Deployment50@gmail.com Ps looking for small pickup from London
Too Legit!!!!!
I want to say I love buying vehicles from London …..These guys are the only legit company that will get something desent! Deployment50@gmail.com Ps looking for small pickup from London
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the wonderful response!
Excellent service! Thank you so much to Michael...
Excellent service! Thank you so much to Michael Jarosiewicz for his kindness and assistance. He was very welcoming. As soon as I arrived with my friends, he became very attentive and addressed all questions we had. Many thanks for making the purchase of my new Audi S8 a great one. Love the car! Many thanks, Michael, and many blessings to you and all the staff at Ultimo! -Freddie.
Excellent service! Thank you so much to Michael...
Excellent service! Thank you so much to Michael Jarosiewicz for his kindness and assistance. He was very welcoming. As soon as I arrived with my friends, he became very attentive and addressed all questions we had. Many thanks for making the purchase of my new Audi S8 a great one. Love the car! Many thanks, Michael, and many blessings to you and all the staff at Ultimo! -Freddie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful comments!
Great car buying experience
I wish i could give 10 stars. I live in NJ. I was looking for a specific MB model and Ultimo West had it . I was trading in a vehicle and they gave me a great trade in price over the phone. I drove the 800 miles expecting them to nit pick down the value of my trade. I arrived at the dealership at 9am and was driving home in my new vehicle by 10 am. They stood by their trade offer and i got a good deal on the vehicle i purchased...Salesman Al was a pleasure to work with...
Great car buying experience
I wish i could give 10 stars. I live in NJ. I was looking for a specific MB model and Ultimo West had it . I was trading in a vehicle and they gave me a great trade in price over the phone. I drove the 800 miles expecting them to nit pick down the value of my trade. I arrived at the dealership at 9am and was driving home in my new vehicle by 10 am. They stood by their trade offer and i got a good deal on the vehicle i purchased...Salesman Al was a pleasure to work with...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, Thank you for the wonderful comments. We appreciate your response and are glad Al was able to assist you with your Mercedes. We hope you enjoy our vehicle and thank you for again for purchasing from Ultimo Motors West. Best Regards, Ultimo Motors West
Do not trust this place they will take parts off the car...
Do not trust this place they will take parts off the car they sell you and replace it with cheap crap! I bought a car that they sold me that had junk rims that they took from another car and put on mine! Sam Mohamed was my salesman dont trust these shady people.
Do not trust this place they will take parts off the car...
Do not trust this place they will take parts off the car they sell you and replace it with cheap crap! I bought a car that they sold me that had junk rims that they took from another car and put on mine! Sam Mohamed was my salesman dont trust these shady people.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear you are not happy with your experience. We take customer's feedback very seriously. We would like to investigate your situation further. Please give us a call directly at (630) 300-0610 to discuss. Sincerely, Ultimo Motors West
Great buying experience
Everyone was so friendly and professional which made the buying experience pleasant. The whole process was quick and I am very happy with my purchase. Would definitely buy from them again and recommend them to others!
Great buying experience
Everyone was so friendly and professional which made the buying experience pleasant. The whole process was quick and I am very happy with my purchase. Would definitely buy from them again and recommend them to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diana, Thank you for taking the time to submit your review. We appreciate your feedback and we are thrilled you had an outstanding experience. We look forward to seeing you again at Ultimo Motors West. Best Regards, Ultimo Motors West
Michael was wonderful. He seemed very genuine and...
Michael was wonderful. He seemed very genuine and personal. It didn’t feel like he was just trying to sell me a car to make a deal.
Michael was wonderful. He seemed very genuine and...
Michael was wonderful. He seemed very genuine and personal. It didn’t feel like he was just trying to sell me a car to make a deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful comments. We appreciate your feedback and we look forward to continuing to serve you at Ultimo Motors West. Have a great day!
Salesman was able to provide details on multiple...
Salesman was able to provide details on multiple vehicles. Provided a great deal on the vehicle that was competitive with online pricing through carfax and kbb.
Salesman was able to provide details on multiple...
Salesman was able to provide details on multiple vehicles. Provided a great deal on the vehicle that was competitive with online pricing through carfax and kbb.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great selection and service
Thank you for the wonderful comments!