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Ultimo Motors West

Rectangle 48
Sales

Ultimo Motors West Hours

Sales

Monday

9:30 AM - 8:00 PM

Tuesday

9:30 AM - 8:00 PM

Wednesday

9:30 AM - 8:00 PM

Thursday

9:30 AM - 8:00 PM

Friday

9:30 AM - 6:00 PM

Saturday

9:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2013

Welcome! First and Foremost, we would like to thank you for considering Ultimo Motors.

...



Your satisfaction is our top priority! We are maintaining the course we have treaded for over 30 years, with our core values always held tightly, Integrity Quality Continuity Our staff is highly proficient at catering to your needs; client indulgence gives us a sense of fulfillment. We at Ultimo, serve clients in over twelve countries, and are well seasoned when it comes to overseas buyers.

Our philosophy has paved the road to an intimate relationship with our clients, one that is built on a foundation of trust and faithfulness. That is why, at U

"Experience the Ultimo difference"

Reviews

4.7 out of 5 4.7
381 lifetime reviews. Includes reviews of Ultimo Motors West from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 4, 2019

    The entire process from start to finish was exceptional. There was no ridiculous offer and counter offer process. We quickly agreed on a price and trade... in offer for my car. Simon was very responsive throughout, and continued to answer questions through text message even after the sale. In fact, my bank even made a remark how quick Simon was faxing them over whatever they asked for. The car was in the described and photographed condition. What more could you ask for? The entire process was easier than buying a pair of shoes. I highly recommend Simon, Alan and the Ultimo dealership for anyone looking for an incredible car buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Simon Kowalczyk

    Sales Consultant

    (4.7) 13 reviews

  • 5.0 out of 5
    January 30, 2019

    Frank made the car buying experience at Ultimo straightforward and easy. From choosing the vehicle, to test driving it to purchasing and picking it up,... Frank did everything he could to make the process open and hassle-free. Would highly recommend and will be back when I'm in the market again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

    Scott Gurel

    General Manager

    (4.8) 34 reviews

  • September 27, 2011

    The buying experience was great with these folks. The CTS Cadillac I purchased was a great price and they always responded quickly and precisely to questions... I had on the car. I stopped by to look at the car and every member of the team was welcoming and answered any questions. When I came back to pick-up the car they had detailed it to perfection! This was a out-of-state purchase and I would recommend this dealer to anyone anywhere. Nice job!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 3.0 out of 5
    January 27, 2019

    The experience was wonderful. That is when it ended up being like EVERY other Dealer under the Sun. You are loved, tended to, cared for, until you drive... off the lot. After that, you become irrelevant. Al and Allen were great from beginning to signature. Trying to reach either of them afterwards, by phone or email, was like trying to win the lottery. They could care less about anything that has to do with you. But fortunately Credit Cards Co. can be very helpful. Will I buy again, most likely, because they have an excellent inventory of vehicles at reasonable prices. But I will not expect anything more than, choose, try, pay, leave. A shame. But then again it's a Dealer. Luca

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2019

    Great experience ,great selection prced right Would recommend to anyone looking for a nice clean newer car with low miles All employees at all aspects... very helpful

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

    Scott Gurel

    General Manager

    (4.8) 34 reviews

  • 5.0 out of 5
    January 23, 2019

    I purchased my second car from Frank and Ultimo in the last 5 months. Both experiences have been outstanding. The facility is ultra clean, the inventory... is first class and Frank is the best car salesman I have ever worked with. The entire staff understands the value of your time and works really hard to ensure your have all the information you need to make a good decision and then has everything ready for you when you want to close on the deal. Highly reccomend.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

    Scott Gurel

    General Manager

    (4.8) 34 reviews

  • 5.0 out of 5
    January 14, 2019

    Extremely satisfied with every encounter both on the phone and on site, before and after the business deal was completed. Mr. Frank is awesome in what... he does - great as a person, friendly and also professional as a sales man. His follow up on delivery of the vehicle was assuring of a person of great integrity. The manager and people I met on site were cordial and caring. It was an excellent experience and my car is as described. Delivery, sooner than anticipated!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

    Scott Gurel

    General Manager

    (4.8) 34 reviews

  • 5.0 out of 5
    January 14, 2019

    Frank was great to do business with. He was very knowledgeable and made the purchase fast and easy. I would buy from him again. Highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

  • 5.0 out of 5
    January 11, 2019

    Very professional and friendly. Skillful in communication customer satisfaction oriented. My experience at the dealership was excellent. Follow up with... shipment of the purchased vehicle was commendable. Would certainly recommend the dealership to a friend.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Baginski

    Sales Consultant

    (5.0) 50 reviews

    Scott Gurel

    General Manager

    (4.8) 34 reviews

  • 1.0 out of 5
    January 10, 2019

    I will not talk about all Ultimo Motors location, but especially for the 7725 W 98th St Hickory Hills, IL 60457. On December 22, 2018 purchased a car from... Mike Pandocchi. The guy was seems a nice guy. Paid $10,000 as a down payment. When all paper work done, i didn't receive any of them from the accounting guy who was processed the last steps. So, I've got the car for $50,000, drove home on the purchased car without any documents, scheduled with Mike Pandocchi to come in on coming Monday to bring addition $5,000 for down payment (Total is $15,000). Arrived home, started to put some of personal stuff inside the car and guess what, I found the documentation that stated that the car had a lot of scratches and dents. I am like what? the car for $50,000 had the damages all around and Mike Pandocchi told me there was none. The coming Monday I arrived to their Hickory Hills location, explained the situation, Mike Pandocchi tried NOT to get the car back, but finally, he had no choice, because I'm being a customer who was told a lie and I am not willing to pay $50,000 for the lie. So, since Monday 24, 2018 I am trying to get the money back that they charged me. Today 01/10/2019 STILL NOT RECEIVE ANY MONEY BACK. Contacted Mike Pandocchi and as always: "He will figure it out." I WILL NEVER BUY ANY CARS FROM THIS DEALER or ULTIMO MOTORS. So, the bottom line, I am NOT recommending you to go to Ultimo Motors company to purchase a car. You will be lied in your face, unless you want to buy a car from the liars, it is your choice. I will remove all my negative reviews about the Ultimo Motors once I get the resolution for my issue with them. Think twice before you go there. NEVER AGAIN, unless you guys will fix it. Thanks for reading.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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