Scott Clark Honda

Carlos Abrahams was the best salesman I worked with out of the 4 I seen. I was looking for new vehicle for about two months. I emailed about a Hyundai online and Carlos sent me a video of the car. Which was pretty catchy. I can say Carlos attended to all my needs and showed me about 3 different cars. All because the car I was coming to see had sold right before I got there (so he say). Carlos even did the back seat test with my mother and I. He was very down to earth and a funny guy. The only thing was is that we all got side tracked. Being he is the car salesman you’d think he would have offered me a test drive. But I can see how he could have forgotten because him and I were cutting up (clowning around). One thing I did not like was after the fact about the Smart pay plan. It was a bid confusing and “somebody” wasn’t telling me the real truth. I had to get down to the bottom of it and see where this extra money was going. I ended up not doing Smart pay because it didn’t make sense to me. But Great Job to Carlos Abrahams especially being able to stay professional with me and my funny self

Anthony Underwood is a great salesman. He knows his product very well. I felt really comfortable while purchasing. No pressure at all, my experience was perfect.

DISILLUSIONED!!!!! The same car that I purchased in August has now gone back a 6th time and 7th time. I get the car back for a week maximum maybe a little more and the problem still exists. The first time I received a call from Marcus Nicholson he actually suggested I come and swich the car out with the same terms since they had been unsuccessfull in determining the problem. That meeting was setup and then I was later called that evening to say they thought they had found the problem. I went the next morning to pick my car up noticing scratches on my car and was told by a salesman that those scratches happen when someone in the service departments jacket scraps against the car when working on it. So they had to paint and order a replacement piece for the drivers door. I have to say during all this that I believe that Robbie Headly has tried to fix the issues. I had the car back for less than two weeks and the same noise in the dash has returned. At this point I'm done. I left a text message to Robbie and a phone message to Marcus Nicholson. Marcus did call me back but didn't want to honor his original offer to replace the DEFFECTIVE car and wanted to get the car back in the shop to work on it. I AM NOT happy about this and did speak about the LEMON LAW which this situations does fit the law. I spoke to an attorney and they did tell me that in NC if the same issue happens a minimum of 4 times it can be considered "LEMON LAW". SO, EVERY PAYMENT I'VE MADE ON THIS 2019 HONDA ACCORD HAS BEEN WITH THE DEFECT AND IN AND OUT OF THE SERVICE DEPARTMENT. While I do appreciate the service department trying to continue to find the problem I feel SCOTT CLARK HONDA should replace the defective car. In my conversation to Marcus Nicholson, after this many times how long is it acceptable to play this song and dance and expect me to pay this much for a car that OBVIOUSLY has a problem? I really hope this can be resolved and I don't have to take this further. SCOTT CLARK has a reputation that I would think he'd like to be proud of. Donna Richardson

Jorel Jones at Scott's Honda in Charlotte NC was very professional and insightful about the cars on their lot. He went over and beyond in demonstrating stellar service. I drove off the car lot happy and content. The financial team was very patient and good at explaining the process. I would recommend them to family and friends.

Honestly, I had no luck with this dealer...took my wife odyssey for wheels alignment in July..2nd row seat (and baby seat) got removed and never put it back (no biggie, I put em back myself ) came back for oil changed and axle replaced...On the way home (30 minutes roughly) I heard some throttle/intake noises...popped up the hood and there it is...the air filter box left opened sitting nearly sideways...pretty sure lots of sh?t sucked in the manifold...think I’m done. BOL

Greeted promptly and Gary explained clearly what and how long service would take. Explained later about what Honda recommended for brakes and how much estimated cost would be.

Chris was very professional, courteous , and friendly. He welcomed us and was available. Invited to the waiting area while he changed the oil in my car. He explained the results of the multi port report and offered us the opportunity to take care of them now or in the future. Very nice man.

I have been in my third time now for service and the staff is over the top friendly and available for any questions. They deliver what they promise.

Robert Headly was wonderful to work with as usual. I have worked with him not only on my 2016 car, but the older model as well. He is very knowledgeable, friendly, and professional.

My husband and I had such a great experience working with Alex. He’s extremely professional and kind. He worked with us to find the perfect vehicle with all the features we wanted at a great price!