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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Service center

The guys went above and beyond with an old truck that I probably should have junked .but helped me with a new transmission lines radiator bleed brakes with their tool . When they got the parts they needed they did the work so no constant on the clock . Even though it was on the lift for a month and and a half transmission took weeks to get their so really not anyone's fault but it could have been alot more A 1 service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your positive feedback! We are glad to know that our staff went above and beyond with your truck! It is great that your service visit went well and we truly hope that you will continue to visit us in the future!

Very awesome

Jermaine will go outta his way to help you any way he can. He always greets you with a smile and his customer is top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are happy to know that you had a positive experience with us and that Jermaine provided you with great customer service. We appreciate your business and hope to see you again soon!

Jamison is the best

Jamison is the best always going above and beyond he’s just a great person always leave a happy customer and whatever issue or concern I have with my car it’s always answered and fixed and he makes sure everything is good..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your experiences with us have gone well and that Jamison is always the best and goes above and beyond! We hope that you will visit us again in the near future!

Needed help

The service department went above and beyond for me when I really needed it! I have never really had a great experience from service departments in the past until I visited BIG Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to know that our service team has earned five-stars from you. We invite you back any time for your future service needs.

Great guys

They have the best mechanics in the business! They never mind taking the time to explain anything that I have questions about! Will be back, but hopefully not too soon! Lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to learn that you are satisfied with your experience with us. It was truly our pleasure to assist you, and we look forward to servicing your vehicle again in the future.

Excellent experience

Had a very good experience. I have bought 2 cars from Johnny. He knows what he is talking about and was a great help and super nice. If your looking to buy a car I would recommend on seeing Johnny!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're pleased that you enjoyed working with Johnny. He was happy to help you with your vehicle purchase. We look forward to serving you again in the future.

Excellent Salesman

Johnny went above and beyond helping our family with searching and finding our daughter a safe and reliable first vehicle. He also helped us in purchasing my husband's new 300S. We will always go to him first for our vehicle needs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us your positive feedback! We are glad to know that Johnny went above and beyond to help your family search and find your daughter a safe and reliable car. It is also wonderful that he helped your husband purchase his vehicle and we will make sure to share your kind words with him. We hope to see you again soon!

This is a great place

Really enjoyed my service there and the staff there are excellent and friendly love the place thank you again for the service and I will stay a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad that you enjoyed working with our team. We look forward to serving you again in the future.

Great used cars

I not only service my vehicles there, but also bought my last 2 cars from them. Both times buying were used and have no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled that you enjoyed both your sales and service experience with us. We are always happy to help you with any of your vehicle needs. We look forward to your next visit.

New tires and recall

Great service, and done in a timely manner. Jermaine is a great guy and knows his stuff. Price was right and my car is running great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are glad to know that you were provided with great and quick service during your visit. It is also wonderful that Jermaine was great and that you found a good price on a vehicle. We hope that you will visit us again soon!