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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Trouble on highway

A couple of weeks ago my 2016 Jeep Wrangler died, although the service department delivered bad news, I ended up buying a new 2018 Jeep Compass a week later. Ben Flohr was a breath of fresh air, down to earth and generally a nice guy to work with. He worked tirelessly finding me a new Jeep with the packages I was looking for but it was his attitude and graciousness that won me over. I did not feel any pressure to buy from him and would certainly buy from him again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We were happy to help you find your new 2018 Jeep Compass! We will be sure to thank Ben for providing you with outstanding service. If you need anything or have any questions, please let us know!

Friendly, knowledgeable & helpful staff

Friendly, knowledgeable & helpful staff. Listened & delivered! I’d buy from them again & would recommend them to anyone that is looking for a new car. Boom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, Thank you for taking the time to leave us a great review! It's wonderful to learn our team provided you with outstanding service! We hope to work with you again in the future!

New Jeep happy

Ben was very knowledgeable and friendly. He made car shopping a great experience and I would buy from him again. Btw- love the beard Ben!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for sharing your wonderful review! It's great to learn Ben provided you with stellar service! We appreciate your business and hope to see you again soon!

Scott was an amazing salesman. No pressure.

Great salesman. Very professional and open to any concerns we had. Easy transaction in the vehicle that we purchased. We love our new Durango!!!! When it’s time to purchase a new vehicle we will be coming back to MC Dodge for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on the new Durango, Benjamin! We will be sure to thank Scott and the rest of our team for giving you an easy and professional experience with us. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

Wonderful, 5-Star experience!

I was denied by many dealerships until we came here to see Bill Fennell! We are so thankful for his help. We were treated so nice and not just as “a bad credit score”. I would recommend this dealership to anyone, and even those who are dealing with credit challenges. They will definitely get you in a great, reliable vehicle! Thanks, Bill!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to write an amazing review. We are so ecstatic to hear Bill provided you with a high level of customer service. We look forward to taking care of all your auto needs in the future. Thank you!

Go see Bill!!

We came to this dealership feeling completely and totally hopeless after being denied at many dealerships or being told we need $4,000 down due to bad credit. Our only options left were buy here pay here lots, which we absolutely dreaded even the thought of them. We got in contact with Bill Fennell and he told us time after time to come in because he could get us approved with a low down payment amount with no problem. I was hesitant, but I’m SO glad we made the leap of faith and came here! We are leaving today in a practically brand new minivan that is fully loaded! Payments are affordable and the process went smooth! Thank you, Bill, for being a fantastic salesman and getting us in a vehicle when no one else could! If you’re feeling hopeless because of bad credit, definitely go see Bill because you’ll be leaving with a new set of wheels. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write an outstanding review. We are thrilled to learn Bill went above and beyond to assist you in finding you the perfect car and deal. We hope you continue to love your brand new ride. We appreciate your loyalty and business.

Go see Bill!!!

We came to this dealership feeling completely and totally hopeless after being denied at many dealerships or being told we need $4,000 down due to bad credit. Our only options left were buy here pay here lots, which we absolutely dreaded even the thought of them. We got in contact with Bill Fennell and he told us time after time to come in because he could get us approved with a low down payment amount with no problem. I was hesitant, but I’m SO glad we made the leap of faith and came here! We are leaving today in a practically brand new minivan that is fully loaded! Payments are affordable and the process went smooth! Thank you, Bill, for being a fantastic salesman and getting us in a vehicle when no one else could! If you’re feeling hopeless because of bad credit, definitely go see Bill because you’ll be leaving with a new set of wheels. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kate, thank you so much for the five-star review! We're glad that Bill and the rest of our team were able to help you. We appreciate your feedback, and we hope you enjoy our minivan!

Very friendly staff

Amazing staff! Everyone was very friendly and helpful. All the salesman mafe us feel very welcome. It was a very pleasant experience. Highly recommend this place! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Krystal, thank you for the five-star review! We are so glad that the team gave you an outstanding experience. We appreciate your time and business, and look forward to working with you again in the future!

Great Working with Burke!

Burke Did a great job helping us and was very low pressure! They were able to work with us on a fair price that both of us were happy with! Would definitely buy with Burke again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's fantastic to hear! We will be sure to thank Burke for providing you with a pleasant experience and helping you find a fair deal. We wish you the best! Thank you!

Great experience!

Buying a car at this dealership was definitely the best experience I have ever had. They were very friendly, professional, and accommodating. They made the car-buying experience very relaxing, non-stressful, and fun. They also went out of their way to make sure we received the best deal possible no matter how long we kept them. I would definitely (and already have) recommend them to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the recommendation! We're delighted that you had a five-star experience with our team. We hope to serve you again for your future vehicle needs.