Reviews
Write a reviewAmazing experience
Very easy to deal with, salesman Bob even came in on his day off since that was only day we could make it in to purchase vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heath, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Hiland Toyota Team
Hiland Toyota
You were able to get a new tundra in less than a month. The other dealership couldnt do it in a year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Excellent customer service.
Excellent customer service. Actually made buying a car a great experience! Would recommend to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hiland is 2nd to none!
Hiland always takes care of it's customers by going above and beyond to insure that every aspect of the customer service experience is catered to focusing solely on making the customer happy. The peace of mind I get from trusting Hiland with my vehicle care comes directly from their relentless desire to make sure I'm 100% satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Hiland Toyota Team
Venza first service
Great Service Advisor. Always keeps me up to date on what needs to be done. Keeps me informed of the status when on-site
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Hiland Toyota Team
Excellent Service!
Great experience! Advisor, Ron Erickson, explained warranty coverages, helping to make decisions. My Avalon was ready slightly ahead of the promised time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, we love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hiland Toyota was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Hiland Toyota Team
Friendly Staff
Friendly Staff and good service. Clean facility and work was done in a timely manner. Pleasant Waiting Area while service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. - The Hiland Toyota Team
Great service
Quick and easy. Went in for a battery check abdreplacement. The battery was in stock and I had it installed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
This is the place for INCREDIBLE service!
Everytime I visit Hiland for service I'm always treated with respect. The Service Reps you emply (Joe this time) are always happy and enthusiastic to give the customer an excellent experience....even if it's just a tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Hiland Toyota Team
Professional and personable
Paul Donsanville was friendly, helpful, and patient. I didn't feel pressured, and he seemed as excited as I was to find the perfect car for me. Everything went smoothly and relatively quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Hiland Toyota Team