Reviews
Write a reviewI always get great service !
I always get great service ! Very accommodating and quick! Everyone is very helpful. Thank you!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!
Best customer service I’ve ever received!
Best customer service I’ve ever received! Would recommend everyone go here for car service.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.
Keaton was nice, but it seemed like it took him a while
Keaton was nice, but it seemed like it took him a while to get back to me. And he told me he was going to have a sales person call me, but that never happened. But in his defense, he said he was on vacation I think.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Sales person was very helpful and professional.
Sales person was very helpful and professional. He answered all of my questions and when there were computer problems with our purchase, he did let it frustrated him. He kept a cool posture and was apologetic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marylee, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I had a very nice experience during my service visit at
I had a very nice experience during my service visit at Infiniti of Fort Wayne, IN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
This was by far the best dealer experience I have ever
This was by far the best dealer experience I have ever had, Gage answered every question I had and went above and beyond the call of duty. He even called a few times after to make sure all was good with my vehicle, these people really do care that your experience is as good as it can be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Fort Wayne Nissan service center is excellent.
Fort Wayne Nissan service center is excellent. Always friendly, accommodating to my needs, does very efficient work the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The service was great, got everything done in a timely
The service was great, got everything done in a timely manner with quality service performed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Peyton kept in touch after financing on a previous
Peyton kept in touch after financing on a previous vehicle fell through, a few months later I was in a better place and was able to get in to a better car!! I'm so happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at INFINITI of Fort Wayne are glad to have you as a customer.
I have owned my 2013 altima since I bought it new.
I have owned my 2013 altima since I bought it new. I've never had any problems!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!