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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Awesome

Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New Car buyers

This dealership was perfect for me and my wife to buy our first new car together. Our sales person Robert Cameron was very friendly and showed us all the details we needed to know about getting a new car. Im very satisfied with our experience and highly recommended them to anybody i know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Buyer Beware

Back In January I purchased a used 2011 GMC Sierra 2500hd from the checkered flag Toyota. They advertised the truck online as “100% rust free”. That quote right there was the whole reason I was interested in this vehicle. I went to check it out and the truck “looked” clean. They had sprayed it with a black under liner coating to hide all the rust this truck truly has. No after a few months of ownership it’s all coming out. Door frames are rusting all hardware under the truck is ready to fall apart. I was completely lied to. I’m updating my post so others no to stay away from this dealer. I have reached out to them many times with other issues that the truck had had and have hadn’t no luck getting anything resolved nor been contacted back. Do not purchase any used vehicles from them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Checkered Flag Toyota. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

This review is specifically for Jaclyn

I am in research phase to buy a new car. I made an appointment with Jaclyn and walked into the dealership. Jaclyn first asked me which kind of a guy I am. Like a sporty guy or a luxury guy, so that she would analyze which Camry would suit me better. Then we had a chance to test drive a Camry SE i4. Throughout the test drive Jaclyn was so patient and explained me all the features and specifications of the vehicle. And trust me she did not rush me. Some of the dealerships do rush you to wrap the test drive up in few min but that wasn’t the case with Jaclyn. After I test drove Camry SE I4, I was able to test drive v6 version of Camry too. Such a sweet dealership, allows you to try drive different variants. I must give 5 star rating for the product knowledge Jaclyn has. In fact more than 5 stars if I can. She ran me the numbers on the vehicle and let me decide. Again she did not rush me or try to influence her thoughts to make me buy an expensive car. She left me to decide what I want. Overall Jaclyn deserves more than 5 star rating -Shiva Ram

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New 2018 Highlander

John Spensieri is the best sales rep that I’ve ever ever had the pleasure to do business with. He made the process far less stressful than it would otherwise have been. very knowledgeable and responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that John made such a good impression on you! We'll be sure to let him know how pleased you were with your experience! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

A -Mazing

I would highly recommend checkered flag toyota if your looking for a car. I was treated like royalty. Jaclyn C. Was amazing every single step of the way she explained everything so in detail that everything was easy to understand. No pressure no stress positive attitude sparkling smile she was wonderful. When the time came to sign all the paper work again everything was explained simply. Jaclyn even washed my licence plates that were being transferred from my trade in car to my new car. You definitely have to visit this place. They are wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! Jaclyn is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Service

If your in the market to buy a used or new car this definitely is the place to go. Customer service is second to none. Jaclyn C. was wonderful. She even hand washed my plates that were being transferred to my new car before putting them on. Come on who does that ? That is the attention to detail. Wont go anywhere else. Thank you Jaclyn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Reviews like yours are truly a breath of fresh air! Jaclyn is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Still smiling!

John Spensieri is the man! He handled everything with my best interest at heart. From day one, he communicated with me and valued me wants and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Melinda, thank you so much for taking the time to write this review! John is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

STILL AT AWW

John Spensieri professionalism, sense of humor and true compassion sold me the first day I met him. I really dont trust a lot people but his honesty and hard work is truly rare. 5 stars isn't close to the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that John was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Robert Cameron

I went to several dealerships before buying a car, and Robert Cameron was the best salesman I encountered in town. He isn't pushy and he's very friendly. He made it a very enjoyable experience and I would highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Robert was so positive. We do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020