Reviews
Happy Customer Tony wallace is a great team playe
I purchased a 2018 Rav 4 Tony Wallace was very knowledgeable when it came down to toyotas and didn't mind going the extra mile to make sure I was comfortable in making the decision of getting the car I would really enjoy for me and my family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that you were so pleased with the service offered to your during your visit! Thanks so much for taking the time to leave us this review. Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Recent Tundra purchase
We recently purchased a Toyota Tundra. The experience took longer than expected but we were pleased with the outcome. Our sales person was Bob Evans with assistance from Christopher Robinson. There was some confusion as far as the loan was processed to no fault to either man, but solely on the loan department personnel, that was settled in the end. Bob and Christopher worked very hard to get us in the truck we wanted with the leather package I wanted. They were a great team. Thank you both, and I would highly recommend Bob Evans as a future sales associate for your car purchasing needs. Respectfully, Charlene Stumpz
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Christopher was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
RIPPED OFF
Had check engine lite on took it in 600.00 repair and did not fix problem same codes and to top it off I'm missing bolts and pieces from my truck DO NOT DEAL WITH checker flag service its a joke . Oh yeah they make you pay all up front before they even mess up your car or truck
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carlos, thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Robert Cameron
Excellent customer service. Robert was a great salesman and very helpful! Overall expieriance was awesome. Staff is very friendly. Highly recommend this dealer for everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you were satisfied with our services. If you have any further questions, please feel free to give me a call. We look forward to working with you again! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Car Buying Experience
Great customer service and very courteous! I was not ignored during my car buying process. Service was fast, simple, and smart. I would recommend all my friends to come here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alicia, thanks for this marvelous review and congratulations on your new car! We are so pleased that John was able to provide you with such exceptional service. Enjoy your new car! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag. - 757-490-1111 Ext. 7020
Car buying Experience
Great customer service and very courteous! I was not ignored during my car buying process. Service was fast, simple, and smart. I would recommend all my friends to come here. Ask for John Spensieri
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alicia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Amazing experience
I had such a easy time buying my first car here, Demario Street was very helpful and I will definitely be back in the future, thank you so much for helping me buy the car of my dreams!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. We look forward to seeing you again! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great Service! Thanks Bethany!
Bethany did an amazing job. Buying a car is usually a pain but with Bethany she worked with my budget and helped me get through the process quick and easy! I definitely would recommend her service and the overall customer service of checkered flag Toyota to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an enjoyable review to read! It is reassuring to know that Bethany and Ryan provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
A Relaxing Experience
"I dealt with John Spensieri, who did an excellent job. The experience was different for me than I expected. I came prepared to do a lengthy haggling battle. I got there and found that prices were more like at my grocery store: fair but fixed, take it at that price or go elsewhere. The car was actually at a good price, and probably the best I could have gotten even after haggling elsewhere, so I went ahead with the purchase. Mr. Spensieri was excellent at making sure all the details of the deal were in good order. I appreciated working with someone who was so straightforward and competent."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
A Relaxing Experience
I dealt with John Spensieri, who did an excellent job. The experience was different for me than I expected. I came prepared to do a lengthy haggling battle. I got there and found that prices were more like at my grocery store: fair but fixed, take it at that price or go elsewhere. The car was actually at a good price, and probably the best I could have gotten even after haggling elsewhere, so I went ahead with the purchase. Mr. Spensieri was excellent at making sure all the details of the deal were in good order. I appreciated working with someone who was so straightforward and competent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Regards, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020