Reviews
Great experience overall. I love my new vehicle!! Jim...
Great experience overall. I love my new vehicle!! Jim Bowman was extremely friendly and the dealership is incredible. I appreciated their service, courtesy, and overall friendly attitude. I am very satisfied with my experience at and with the dealship and will recommend them to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim was very helpful and informative. He is on top of his...
Jim was very helpful and informative. He is on top of his game and I would recommend him to anybody. He also wasn't pushy which i really appreciated. I'm not a patient person and he did beat around the bush. I left the dealership extremely satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Freddie was fantastic to work with. He was very helpful...
Freddie was fantastic to work with. He was very helpful without crossing the line into "pushy." My wife and I told him when we first met with him that we were only researching that day and would not be making a purchase. He honored our wishes and did not try to rush us into making a decision. When it came time to purchase our vehicle, the negotiation went very smoothly and quickly. I highly recommend Freddie to anyone in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bernard is a very patient and non-aggressive salesman....
Bernard is a very patient and non-aggressive salesman. His poise and class is what continually brings me back to the dealership and him. He is also very friendly and really seems to be very interested in making buying a car a pleasant experience. Thanks again for another great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I LIKED THE WAY THAT THERE IS NO PRESSURE FROM THE...
I LIKED THE WAY THAT THERE IS NO PRESSURE FROM THE SALESMAN,I TOLD MR PETERSON WHAT I WANTED AND HE SHOWED ME WHAT THE DEALERSHIP HAD AND WE WENT FROM THERE. ALSO I LIKED ALL THE YOUNG "HONEYS" THAT WORKED THERE.I LIKED THE WAY THE SHOWROOM,PARTS DEPT AND BODY SHOP ARE ALL IN THE SAME AREA. FRED MEYERS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Peterson answered every question or went to find...
Mr. Peterson answered every question or went to find someone who could. He didn't hard sell (which I hate) and gave me time to think when I needed to. I called upon him to do some of the financial person's duties because I liked his approach, so he just went to get those answers instead of nudging me to the next person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I know I gave the salesperson a hard time while looking...
I know I gave the salesperson a hard time while looking for the best deal for myself but he kept his cool and a nice attitude and did the best he said he could for me. We returned on a Sunday and he was not there but someone else helped us through everything because the rebate was expiring. Apparently, my son-in-law's parents were also impressed as they returned on Sat. afternoon to buy a hybrid after my son-in-law purchased a new truck that morning. I hope the service dept. will be just as good an experience. Carol Titsworth
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thought the service was great along with friendly sales....
Thought the service was great along with friendly sales. I would buy another car from this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would always use Checker Flag for both purchase and...
I would always use Checker Flag for both purchase and service. This is the Third car that I have purchased and had serviced by Checker Flag. They always follow through with great customer service. Other dealers in the Hampton Roads area do not support their customers after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I went to Checkered Flag Toyota because they were the...
I went to Checkered Flag Toyota because they were the only dealer in the area that had a selection of the car I wanted to buy. Herbie greeted us as we arrived and was very honest and to-the-point. He checked everywhere for all the models with the features I wanted, and took my offers seriously and dealt very directly. I have been in touch with Herbie a few times with questions and he has always been helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
