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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Jaclyn Was Great

I was able to find the vehicle that I wanted without any pressure and was provided with a great deal of information by Jaclyn! She did everything she could to provide me with ways to purchase my vehicle and in the end was very happy with her service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jaclyn is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon! Congratulations on your new vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Bethany Summey Was Amazing

I recently entered to chekecker flag Virgina Beach to get a Toyota Corolla and she took care with me and everything was good and we took a test drive she showed me everything that I need to know and was very impressive .Also she showed me around of checkered flag how they working how is they service department and I finally got my Toyota Corolla I belive she will take care with me any time that I need help .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review Ali! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Vick was the best. The Manager awesome

The rating I give has been earned by Vick and as I call him Mr. Lantana the manager due to excellence. I knew what I wanted and they went above and beyond to make me happy. The manager reviewed my trade in and went the extra mile. You don't find service like that in dealerships anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Shopping for a pre owned Camry

I purchased a pre owned Camry from Checkered Flag Toyota an found the whole sales process exceptional. Robert Cameron walked me through the whole process without any sales pressure and answered all questions. I would highly recommend both Checkered Flag as well as Robert Cameron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit at our dealership John. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come! It was truly a pleasure working with you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Vick was the best. The Manager awesome

Vick was awesome, went above and beyond. The manager went above and beyond to assist me in what i needed to make the numbers work. Checkered Flag Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Car Service Appt

I had my car service appt on January 27, 2018. My rep Marcus Collins at the Checkered Flag in Va Beach always gives excellent customer service when my husband & I bring our car there. He is always friendly & available. We always make our appointments with him because of his customer service towards us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William and Valerie, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag Toyota's Service Department! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Ms TG

Robby Cade was outstanding. His personable character and genuine approach allowed me to buy with confidence. He is an active listener and is sure to cover all questions. Robby has a unique ability to find a car that fits your needs and wants instead of making a buyer feel pressured into a purchase they don't want or can't afford. Thanks Robby!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this awesome review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great service

I received the best service from Robert Cameron he was very knowledgeable about the inventory and I enjoyed my car buying experience I will definitely be returning to Checkered flag Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for providing us with feedback regarding your recent visit, Paris! Our team works hard to keep our customers coming back and it's great to hear of your continued business. Robert is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Ask for Robby Cade!

Robby Cade is exceptional. His professional approach to the business portion and friendly approach to customer service allowed the car buying experience to be the best yet. He and the rest of the team here at checkered flag work very well together which made for a great atmosphere! I highly recommend working with Robby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! I am happy to see that Robby and the rest of the team helped make this experience one of the best! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Understanding and excellent Tatsiana Checkered Flag Toyota

I had a great experience buying a car at Checkered Flag Toyota. Tatsiana was the dealer with whom I worked, and she was knowledgeable, helpful, and very available for any questions I had. I appreciated how she was not pushy or overbearing -- she worked with me at my pace and helped me find a car that I really love. I would recommend her highly to anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! Congratulations on your purchase! Tatsiana is truly an invaluable asset and we appreciate everything that she does. I’ll be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020