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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Demario was fantastic!

Demario was very kind and patient throughout the process, answering all our questions. He was also gracious enough to help us after we purchased the RAV4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave this awesome review! Demario is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Very hwlpful

They were very helpful getting my payment where i wanted them to be even tho i forgot some detail on what i was?looming for but she really explain every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 Camry

I purchased a new Camry and was a great experience due to Christina Woodard taking care of me. She was very helpful with the process from start to finish. She found the exact car I was looking for and got me a great price and making sure I left in a nice looking car. She even offered to set the new Ensure system. I would recommend Checkered Flag for a new car. They will have you set and on your way in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride the 2018 Camry is an excellent choice that I'm sure you'll enjoy. We look forward to working with you or anyone you might send our way in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent Service

My husband and I traded in and leased a 2018 Tacoma. Christina Woodward helped ease that transition with her knowledge, friendliness and professionalism. I would highly recommend seeing her for an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 Camry

I just brought a 2018 Camry XLE for my wife. The whole experience was pretty painless and quick. Christina helped me out and even offered to have the car delivered on Christmas Eve even though the dealership was closed. This is the second car I have brought from this dealership and both times was a easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Extremely helpful, answered all my questions and genuinely looked out for my best interest. I went to many dealerships and decided to purchase at checkered flag Toyota based on Lavons excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love My New Car! CHANGE OF REVIEW

So far my experience at this dealership has been positive. Garrett Clark was able to find me the car that I wanted with low mileage in the color I wanted, which is not always easy with a used vehicle. Garrett was easy to work with and very responsive. I am looking forward to the free oil changes! JUST FOUND OUT THEY SOLD ME A CAR THAT HAD PREVIOUSLY BEEN IN AN ACCIDENT. DON'T BUY A CAR FROM THEM!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

I’m happy to read that you found what you wanted with Garrett’s help. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on our page for access to exclusive content. Sincerely, Josh Hamilton - General Manager

BUYER BEWARE OF CHECKERED FLAG TOYOTA IN VA BEACH!!!!!

We just found out by a mechanic that the certified used car we bought at Checkered Flag in Va Beach had previously been in an accident before we bought it. It has considerable internal damage that needs to be repaired, and Checkered Flag is saying we had the accident after we bought it. Don't you think I would have known if I had an accident? They said someone must have hit it in the parking lot but the radiator is bent in and there is damage to the suspension. Don't you think there would also be considerable external visible damage? Another mechanic said the entire front end would have been smashed in or falling off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very Satisfied

Knowledgeable Salesperson......interested in my need/s and the price was much better than I expected! My pleasant and businesslike experience will be remembered when it comes time to buy my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful Experience

We started our day at Checkered Flag Toyota looking for a new car. Jaclyn Campbell happily greeted us and was ready to answer ALL of our questions all day! Her knowledge and service helped us leave the same night with a new Corolla and feeling very confident in our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.