Reviews
Friendly and courteous
Had a great experience with my new car purchase. No pressure, just friendly and courteous atmosphere. Both Tatsiana and Demario were professional and pleasant, happy to answer any questions I had and show me difference scenarios for the purchase to find the best deal for me. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to leave this incredible review. Our staff prides itself on providing courteous, friendly and pressure-free service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tatsiana and Demario assisted you in such a detailed and customized manner. Enjoy driving your new vehicle, and have a great day! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Very friendly and helpful.
I felt very comfortable with Christina. She was so helpful and nice. It was the best experience I ever had buying a car. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Christina provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag. - 757-490-1111 Ext. 7020
Vick Is AWESOME!
Vick Webb was extremely professional and very attentive on my visit today. He took his time to listen to what I wanted in my next vehicle, and made me feel comfortable even coming back into the Checkered Flag dealership. 10 years ago, I had leased a car from Checkered Flag Toyota, and I felt like I was completely bamboozled, and put into a lease that was not the right pick for me. I will refer all of my friends to the dealership and have them ask for Vick!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Krystal, thank you for the great feedback and congratulations on your new vehicle! Vick is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. I am thrilled to hear that you gave us a second chance and we made it a positive experience. If there's any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.… - 757-490-1111 Ext. 7020
Great car buying experience
The salesman, Fredie, was very friendly and knowledgeable without being overly assertive or pushy. The car dealership was clean and the entire staff was friendly. I would definitely recommend both the dealership and salesman to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and congratulations on your new purchase. I am happy to hear Freddie provided you with friendly, pressure-free and knowledgeable customer service. Thank you for spreading the word about your excellent experience at Checkered Flag Toyota; we look forward to working with you, your family, and your friends in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Great experience
Dimario was great! Seamless process at the dealership! Couldn't have asked for a better overall experience. Will purchase my next vehicle here as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this great review. I am pleased to hear that Demario was able to provide a seamless and overall positive experience. Congratulations on your new car! Hope you have a safe and enjoyable ride ahead! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Wonderful Service!
Over the years I have gotten vehicles from many different dealerships in many different states, but never has a representitive been as patient, understanding, and down-right wonderful as Jaclyn Campbell. My friend and I arrived, both looking for vehicles and left happily in them. This was my friend's first car buying experience and she made sure he understood everyhing that was happening and advised him with honesty in all important decisions. There are few people who seem to genuinely care for their customers, and she is one of those rare gems. I would not only reccomend Checkered Flag, but especially Jaclyn to anyone I know looking for any vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at our store, Tiffany. It is great to know that Jaclyn was able to provide you and your friend with a pleasant time purchasing your new vehicles. We are extremely happy that you left satisfied and we do appreciate your business. We look forward to working with you or anyone you might send our way in the future. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Wonderul Service!
Over the years I have gotten vehicles from many different dealerships in many different states, but never has a representitive been as patient, understanding, and down-right wonderful as Jaclyn Campbell. My friend and I arrived, both looking for vehicles and left happily in them. This was my friend's first car buying experience and she made sure he understood everyhing that was happening and advised him with honesty in all important decisions. There are few people who seem to genuinely care for their customers, and she is one of those rare gems. I would not only reccomend Checkered Flag, but especially Jaclyn to anyone I know looking for any vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing your experience at our store, Tiffany. It is great to know that Jaclyn was able to provide you and your friend with a pleasant time purchasing your new vehicles. We are extremely happy that you left satisfied and we do appreciate your business. Happy driving! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Joe Ross wit the dad named Rick ross lol
I walked into the Checkered flag on 5/29/17 memorial day not happy and wasnt trying to spend money. Had stopped at one dealership prior to the checkered flag and had horrible service. Joe came and saved the day. Made my family feel welcomed and at home. Even talked me into buying a new car when I just knew I was gonna get a used vechile lol. Joe is the man and I will definitely be recommending my friends, family and coworkers to him because he gets the job done! Coming back next year and hope Joe is there because he gotta sell me my truck next year! Lol Huge thanks to Joseph ross wit the dad named Rick Ross... Rickey Rozzay! Lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David! Thank you so much for giving us an opportunity to work with you and your family! We thank you for the opportunity to not only earn your business, but more importantly, your trust! Congratulations and enjoy your new car! Please feel free to give our customer care department or Joe, your salesman, a call if you have any more questions! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Jordan Weekly is who to go with!!!
Buying a new car has always left a bad impression on me. Who wants to spend an entire day in a place where you feel like you are being taken advantage of? And who wants to do this with a 4 year and 1 year old children? Luckily this was not my experience at all while being taken of at Checkered Flag Toyota. Jordan Weekley was amazing!!! He is such a down to earth guy that is just cool and calm. He even offered to watch over the baby as she napped! He honestly wants to make car buying a whole different experience than what it used to be like. Thanks for everything Jordan Weekly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an enjoyable review to read! Jordan is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark customer service. Congratulations on your new purchase! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Best car buying experience
This was truly my best car buying experience. I found a great car with low miles at a great price, no haggling over cost, no hard sell on extras. Jaclyn Campbell made me feel like she was a friend who wanted me to find the best car for my needs and spent time showing me how to work everything in my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eileen, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Jaclyn provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020