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Phil Wright Autoplex

(1,942 reviews)
Visit Phil Wright Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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Excellent sales, service and value for your trade.

Excellent sales, service and value for your trade. I’ve bought 10 new Toyotas from here and Adair the sales man always is spectacular!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words about our Toyota sales and trade services. Our team at Phil Wright Autoplex appreciates your continued trust. We look forward to assisting you whenever you need.

I’ve been trying to get vibration issues fixed for the

I’ve been trying to get vibration issues fixed for the last 5-6 years on my Silverado 1500 4x4 and now my extended warranty is out and still no fix and it has less than 60k on it GM quality control is non existent and they know it but don’t care because they are like all the other car companies and they engineer them to hopefully make it out of the warranty period so they don’t have to fix the junk they sold but most don’t make it out of warranty before they start giving trouble. Just to be clear it’s not the dealerships fault it’s GMS because they won’t allow them to admit anything is wrong in the first place. Brian Ellis in the service department went above and beyond but in the end the problems still weren’t fixed. Imagine that GM used to be a xxxx good company but now it’s a xxxx joke like all the rest of them

Rating breakdown (out of 5):
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  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job!

Great job!!service did as said as they said they would do. Quick in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad our service met your expectations. Thank you for choosing Phil Wright Autoplex.

Informative thorough and quick with their service a

Informative thorough and quick with their service a pleasure to deal with. Highly recommended to anyone buying a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and are glad our team made the car buying process smooth. Thank you for choosing Phil Wright Autoplex.

Joe Alexander was a wonderful salesman!

Joe Alexander was a wonderful salesman! I will recommend him to all of my friends!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Phil Wright Autoplex. We're glad to hear you had a great interaction. We appreciate your recommendation.

Excellent experience easiest dealership I have ever dealt

Excellent experience easiest dealership I have ever dealt with. Recommend Phil Wright to everyone I know!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and glad the experience was smooth. Thank you for choosing Phil Wright Autoplex.

They always treat me with respect.

They always treat me with respect.I appreciate the way they conduct the sales process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you recognizing our team's approach at Phil Wright Autoplex. Thank you for your kind words.

Very friendly and great to deal with and very helpful

Very friendly and great to deal with and very helpful staff. Made trade process very easy.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad our team could make your trade process smooth and helpful. Thanks for choosing Phil Wright Autoplex. We appreciate your feedback.

Everything was great and as smooth as it could have been.

Everything was great and as smooth as it could have been. The whole staff was great and a pleasure to work with. Highly ret

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

VERY EASY TO DEAL WITH.

VERY EASY TO DEAL WITH. ONLY PROBLEM WAS WAITING TO LONG TO DO PAPERWORK. SLOW

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate your feedback. We are glad overall you had a good experience, but we would like to discuss your review further regarding the wait time. Please contact me at your earliest convenience. Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com