Reviews
Professional and helpful! Did a great job with the sale and was very helpful and even delivered the vehicle!
Professional and helpful! Did a great job with the sale and was very helpful and even delivered the vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Isaac is an excellent service advisor and my vehicle service was prompt. Thank you for the snacks, water and coffee, big plus.
Isaac is an excellent service advisor and my vehicle service was prompt. Thank you for the snacks, water and coffee, big plus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We're glad Isaac took great care of you and that you enjoyed the refreshments while you waited. We appreciate you trusting Chastang Ford with your vehicle!
They provided a Friendly and helpful service and they dealt with the insurance company for me
They provided a Friendly and helpful service and they dealt with the insurance company for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear our Chastang Ford team in Houston provided friendly, helpful service and assisted with your insurance needs. Thank you for choosing us!
Every thing was perfect. The service was good. The products used were appropriate. The people were professional and courteous .
Every thing was perfect. The service was good. The products used were appropriate. The people were professional and courteous .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! Our Chastang Ford Service team in Houston takes pride in providing professional, courteous service and quality vehicle care. We appreciate your business!
Not really a lot to say. It was an oil change. No tire rotation . I was alerted at the condition of the engine air filter. However, since I'm doing $ 750,000 in business with XL parts they bring gifts like cases of oil filters for my truck, and air filters. So, I believe this is enough words to qualify to proceed.
Not really a lot to say. It was an oil change. No tire rotation . I was alerted at the condition of the engine air filter. However, since I'm doing $ 750,000 in business with XL parts they bring gifts like cases of oil filters for my truck, and air filters. So, I believe this is enough words to qualify to proceed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We appreciate you choosing Chastang Ford for your truck's oil change and maintenance. We're glad our service team kept you informed about your vehicle's condition. We look forward to assisting you with your future Ford service needs!
Great customer service. Very helpful and clear communication. No surprises and went above and beyond to make sure all was good.
Great customer service. Very helpful and clear communication. No surprises and went above and beyond to make sure all was good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad our Chastang Ford team provided clear communication, excellent customer service, and a hassle-free experience. We appreciate your trust and look forward to serving you again!
Issac was professional courteous and understanding. Prices were below the automotive competitors. Work Completed in a timely manner with quality craftsmanship. Thank you.
Issac was professional courteous and understanding. Prices were below the automotive competitors. Work Completed in a timely manner with quality craftsmanship. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words! It's great to hear Isaac made your service experience a positive one and that our team completed the work efficiently and with care. Thank you for trusting Chastang Ford with your vehicle!
Excellent customer service. Chastang cares about their customers and it shows. I will not take my car anywhere else.
Excellent customer service. Chastang cares about their customers and it shows. I will not take my car anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to know our commitment to customer care has earned your trust and loyalty. We appreciate you choosing Chastang Ford for your automotive service needs!
Prompt, attentive. A pleasure to deal with Everything was done on schedule and communication was great
Prompt, attentive. A pleasure to deal with Everything was done on schedule and communication was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're happy everything was completed on schedule and our team made your service visit smooth and enjoyable. We look forward to serving you again!
Love the sales department. Every was kind, honest, and focused on getting what the customer wanted. This is my second truck I purchased from them
Love the sales department. Every was kind, honest, and focused on getting what the customer wanted. This is my second truck I purchased from them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There's no greater compliment than a returning customer! We're so glad our team made your second truck purchase another great experience. Thank you for your loyalty and for being part of the Chastang Ford family!