Reviews
Every thing was perfect. The service was good. The products used were appropriate. The people were professional and courteous .
Every thing was perfect. The service was good. The products used were appropriate. The people were professional and courteous .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Not really a lot to say. It was an oil change. No tire rotation . I was alerted at the condition of the engine air filter. However, since I'm doing $ 750,000 in business with XL parts they bring gifts like cases of oil filters for my truck, and air filters. So, I believe this is enough words to qualify to proceed.
Not really a lot to say. It was an oil change. No tire rotation . I was alerted at the condition of the engine air filter. However, since I'm doing $ 750,000 in business with XL parts they bring gifts like cases of oil filters for my truck, and air filters. So, I believe this is enough words to qualify to proceed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We appreciate you choosing Chastang Ford for your truck's oil change and maintenance. We're glad our service team kept you informed about your vehicle's condition. We look forward to assisting you with your future Ford service needs!
Great customer service. Very helpful and clear communication. No surprises and went above and beyond to make sure all was good.
Great customer service. Very helpful and clear communication. No surprises and went above and beyond to make sure all was good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad our Chastang Ford team provided clear communication, excellent customer service, and a hassle-free experience. We appreciate your trust and look forward to serving you again!
Issac was professional courteous and understanding. Prices were below the automotive competitors. Work Completed in a timely manner with quality craftsmanship. Thank you.
Issac was professional courteous and understanding. Prices were below the automotive competitors. Work Completed in a timely manner with quality craftsmanship. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words! It's great to hear Isaac made your service experience a positive one and that our team completed the work efficiently and with care. Thank you for trusting Chastang Ford with your vehicle!
Excellent customer service. Chastang cares about their customers and it shows. I will not take my car anywhere else.
Excellent customer service. Chastang cares about their customers and it shows. I will not take my car anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to know our commitment to customer care has earned your trust and loyalty. We appreciate you choosing Chastang Ford for your automotive service needs!
Prompt, attentive. A pleasure to deal with Everything was done on schedule and communication was great
Prompt, attentive. A pleasure to deal with Everything was done on schedule and communication was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're happy everything was completed on schedule and our team made your service visit smooth and enjoyable. We look forward to serving you again!
Love the sales department. Every was kind, honest, and focused on getting what the customer wanted. This is my second truck I purchased from them
Love the sales department. Every was kind, honest, and focused on getting what the customer wanted. This is my second truck I purchased from them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There's no greater compliment than a returning customer! We're so glad our team made your second truck purchase another great experience. Thank you for your loyalty and for being part of the Chastang Ford family!
Love Chastang The service team at Chastang Ford always treats me like family, making every truck maintenance visit quick, honest, and completely hassle-free.
Love Chastang The service team at Chastang Ford always treats me like family, making every truck maintenance visit quick, honest, and completely hassle-free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words! We're glad our Chastang Ford service team continues to make your truck maintenance visits quick, honest, and hassle-free. We appreciate being your trusted Ford service center in Houston!
Very helpful and trustworthy. Gave me an expectation of what to expect, and how to get ahold of him for questions. Down to earth, but kind and efficient. Other personnel are also friendly and helpful. I've been to other fords, and chastang is the best ford dealership in Houston, no question.
Very helpful and trustworthy. Gave me an expectation of what to expect, and how to get ahold of him for questions. Down to earth, but kind and efficient. Other personnel are also friendly and helpful. I've been to other fords, and chastang is the best ford dealership in Houston, no question.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re proud to provide a helpful, trustworthy, and welcoming experience. Being called the best Ford dealership in Houston means so much to the entire Chastang team!
Great service, could be faster I would like to have my vehicle looked at and assessed in less than 4 days.
Great service, could be faster I would like to have my vehicle looked at and assessed in less than 4 days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the 5 stars and your honest feedback! We’re glad you had a positive experience and understand the importance of getting your vehicle assessed as quickly as possible. Thank you for trusting the Chastang team!