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Chastang Ford

(670 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Professional in every way. Such a bonus to have them come to the house for service.

Professional in every way. Such a bonus to have them come to the house for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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A great place to do business, Great experience and job well done. Hope to do business again.

A great place to do business, Great experience and job well done. Hope to do business again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service advisor called before visit and was clear about time needed to diagnose. Advised of issue and was repaired timely. Appreciate the description of issue and were friendly throughout my experience.

Service advisor called before visit and was clear about time needed to diagnose. Advised of issue and was repaired timely. Appreciate the description of issue and were friendly throughout my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We're happy to hear our service team communicated clearly, kept you informed throughout the diagnosis and repair process, and provided a friendly experience. We appreciate you choosing Chastang Ford for your vehicle service needs!

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Justin does a great job. I'm not the easiest person to work with but it makes it happen

Justin does a great job. I'm not the easiest person to work with but it makes it happen

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Justin was able to make the process smooth and provide the customer service you deserve. We truly appreciate your trust in Chastang Ford!

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Honest upfront repair information and quick, professional service. Would recommend to anyone needing Ford service.

Honest upfront repair information and quick, professional service. Would recommend to anyone needing Ford service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your recommendation! Providing honest, upfront repair information and exceptional Ford service is what we strive for every day. Thank you for trusting Chastang Ford with your vehicle!

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Prompt routing me to service writer, Isaac then Clint who both provided candid & helpful feedback on my Expedition “anomaly” that Ford could not resolve. Great service picking up and returning my vehicle. I will return for future service

Prompt routing me to service writer, Isaac then Clint who both provided candid & helpful feedback on my Expedition “anomaly” that Ford could not resolve. Great service picking up and returning my vehicle. I will return for future service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Providing transparent communication and convenient service is what we strive for at Chastang Ford. We're happy Isaac and Clint took great care of you and your Ford Expedition. We look forward to seeing you again for your future service needs!

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friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back.

friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad Isaac provided a friendly and smooth oil change experience. We appreciate you choosing Chastang Ford for your vehicle service needs and look forward to seeing you again!

Consumer response

Friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back

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Chasting Ford was very efficient and prompt. They inspected and repaired my vehicle on time and gave great customer service with timely updates.

Chasting Ford was very efficient and prompt. They inspected and repaired my vehicle on time and gave great customer service with timely updates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Chastang Ford with your vehicle service needs! We're happy to hear you experienced prompt repairs, great communication, and excellent customer service. We look forward to serving you again!

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Isaac is very professional, takes the time to update you on the service being performed on the vehicle

Isaac is very professional, takes the time to update you on the service being performed on the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Isaac takes pride in providing excellent communication and customer service. We're happy to hear you had a great experience at Chastang Ford.

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It was great and great help Very nice people and they helped make the process faster and I love my car

It was great and great help Very nice people and they helped make the process faster and I love my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're so happy to hear our team made the process quick and easy for you. Congratulations on your new vehicle, and thank you for choosing Chastang Ford!

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