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Chastang Ford

(595 reviews)
Visit Chastang Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (855) 350-4637 (855) 350-4637
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

See all 214 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Easy communication and got me an uber ride home Friendly

Easy communication and got me an uber ride home Friendly and honest on how long it would take

Easy communication and got me an uber ride home Friendly

Easy communication and got me an uber ride home Friendly and honest on how long it would take

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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First, once I walked in, isaac wasn't at his desk,

First, once I walked in, isaac wasn't at his desk, another person was short with me, 'not sure we have time to do that, excuses. Then there was relief. Isaac walked in. Very professional, listened to my recoding of the noise my Bronco was making. He excused himself, he checked it out and found the problem. !!!! Was able to take care of the brake light, he sat and discussed everything to me, in detail. He is the best, . Great customer service!

First, once I walked in, isaac wasn't at his desk,

First, once I walked in, isaac wasn't at his desk, another person was short with me, 'not sure we have time to do that, excuses. Then there was relief. Isaac walked in. Very professional, listened to my recoding of the noise my Bronco was making. He excused himself, he checked it out and found the problem. !!!! Was able to take care of the brake light, he sat and discussed everything to me, in detail. He is the best, . Great customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great Service.

Great Service. Knowledgeable. Comfortable wait. Excellent work. I would highly recommend Chastang Ford to everyone for their auto service needs.

Great Service.

Great Service. Knowledgeable. Comfortable wait. Excellent work. I would highly recommend Chastang Ford to everyone for their auto service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear you had a comfortable visit and that our team provided knowledgeable and excellent service. We truly appreciate your recommendation and thank you for choosing Chastang Ford for your auto service needs.

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Chastang got things done in a friendly and professional

Chastang got things done in a friendly and professional manner. I am happy with my Chastang service experience.

Chastang got things done in a friendly and professional

Chastang got things done in a friendly and professional manner. I am happy with my Chastang service experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear you had a professional and friendly service experience at Chastang Ford. We truly appreciate your support.

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Great customer service, Chris Hodges is the best.

Great customer service, Chris Hodges is the best. He always takes care of our families service needs. We appreciate its hard work. And of course, the sales department is the best in the state. I highly recommend them for anything sales or service.

Great customer service, Chris Hodges is the best.

Great customer service, Chris Hodges is the best. He always takes care of our families service needs. We appreciate its hard work. And of course, the sales department is the best in the state. I highly recommend them for anything sales or service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Chris Hodges continues to take great care of your family’s service needs. We truly appreciate your recommendation and thank you for trusting Chastang Ford for both sales and service.

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I called Chris and told him that my windshield had been

I called Chris and told him that my windshield had been broken.He made all the phone calls set up the appointment, and I had a new windshield within a day. He has always taken care of everything to do with our vehicles. He will always remain our service advisor at Chastang Ford.

I called Chris and told him that my windshield had been

I called Chris and told him that my windshield had been broken.He made all the phone calls set up the appointment, and I had a new windshield within a day. He has always taken care of everything to do with our vehicles. He will always remain our service advisor at Chastang Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It’s great to hear Chris helped get your windshield taken care of quickly and continues to provide great service. Thank you for trusting Chris and the Chastang Ford service team with your vehicles.

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5 star service at this dealership.

5 star service at this dealership. Only place I will be coming for service on my vehicle

5 star service at this dealership.

5 star service at this dealership. Only place I will be coming for service on my vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re proud to provide top-tier service at Chastang Ford. We appreciate you trusting our Houston Ford service center and look forward to taking care of your vehicle for years to come.

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Customer service outstanding Arrived search found

Customer service outstanding Arrived search found closed in two hours would recommend you go call them

Customer service outstanding Arrived search found

Customer service outstanding Arrived search found closed in two hours would recommend you go call them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words! Thank you for choosing Chastang Ford, your trusted Houston Ford dealership. We look forward to helping you again.

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All personnel are always very polite and friendly.

All personnel are always very polite and friendly. Processes are explained throughly and timelines have never been extended or failed to be met.

All personnel are always very polite and friendly.

All personnel are always very polite and friendly. Processes are explained throughly and timelines have never been extended or failed to be met.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re glad our team consistently delivers friendly service and dependable timelines. We appreciate you choosing Chastang Ford.

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This was as good of an experience you can have with an

This was as good of an experience you can have with an auto dealer. Thorough, timely and excellent service without any pushy sales tactics

This was as good of an experience you can have with an

This was as good of an experience you can have with an auto dealer. Thorough, timely and excellent service without any pushy sales tactics

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the kind words! Delivering excellent service without pushy sales tactics is always our goal at Chastang Ford. Thank you for your business!

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See all 595 reviews