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Chastang Ford

(679 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Great service always very polite. Very own point I always have been treated really nice.

Great service always very polite. Very own point I always have been treated really nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Work was complicated but they completed it in a timely manner. I'm satisfied with the service.

Work was complicated but they completed it in a timely manner. I'm satisfied with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Called the dealership to see about bringing my Explorer in for routine maintenance the next day and Chris said no problem. Saw Chris the next day when I arrived and he handled getting it in the shop rapidly and even had them do the recall that was on it. He had it all done before long and notified me as soon as it was done. I didn’t have to go hunt him down to find out the status. Chris made it another great service visit.

Called the dealership to see about bringing my Explorer in for routine maintenance the next day and Chris said no problem. Saw Chris the next day when I arrived and he handled getting it in the shop rapidly and even had them do the recall that was on it. He had it all done before long and notified me as soon as it was done. I didn’t have to go hunt him down to find out the status. Chris made it another great service visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued support! It's great to hear Chris kept you informed and got your Explorer serviced quickly. Thank you for choosing Chastang Ford for your Ford service needs.

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I can trust in excellent service when Chris assist me with the concerns in my vehicle

I can trust in excellent service when Chris assist me with the concerns in my vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Chastang Ford! We'll be sure to share your compliments with Chris. We look forward to helping you with all your future Ford service needs.

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They were professional and willing to work around my schedule. The tech was very friendly and knowledgeable and went above and beyond.

They were professional and willing to work around my schedule. The tech was very friendly and knowledgeable and went above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Chastang Ford! We're happy our team provided professional, flexible, and outstanding service. We look forward to serving you again.

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Great service even without an appointment. They even set me up for a rebate with FordPass points!

Great service even without an appointment. They even set me up for a rebate with FordPass points!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chastang Ford! We're happy we could provide prompt service and help you maximize your FordPass® Rewards. We look forward to seeing you again!

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Mr Clint was attentive and helpful. He gave me a good explanation about the work that was done on my vehicle.

Mr Clint was attentive and helpful. He gave me a good explanation about the work that was done on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! Clint takes pride in providing clear communication and exceptional customer service. Thank you for trusting Chastang Ford with your vehicle.

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Customer service at its finest! And in a timely manner Would definitely recommend to family or friends.

Customer service at its finest! And in a timely manner Would definitely recommend to family or friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chastang Ford! Your recommendation means a lot to us, and we're glad our team delivered the customer service you deserve.

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I really enjoyed the service and the refreshments also I didn’t have any problems waiting or worrying about my car being taken care of. Thank you

I really enjoyed the service and the refreshments also I didn’t have any problems waiting or worrying about my car being taken care of. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're glad you enjoyed our refreshments and had a comfortable visit. Thank you for trusting Chastang Ford!

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Professional in every way. Such a bonus to have them come to the house for service.

Professional in every way. Such a bonus to have them come to the house for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chastang Ford Mobile Service! We're happy we could bring professional service right to your doorstep. We look forward to serving you again!

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