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Chastang Ford

(660 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

See all 177 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Very helpful! Eager to help & arrived right on time! Glad I purchased my Bronco at Chastang!!

Very helpful! Eager to help & arrived right on time! Glad I purchased my Bronco at Chastang!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Questions are hard to answer as I had a great experience my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same advisor as last time. This advisor just asked for name and keys but nothing else. I had an appointment so I was hoping for the best since all my information was on there along with my service coupon. However, my coupon was not applied and he acted like it was my fault for not bringing it up but I was never asked. When he came to ask about my windshield wipers and points, I said no to the wipers but the service was only about $70 so it should cover it. Not once was it questioned otherwise with that. When I left, I was not told how my tires were or my brakes or my fluids. The last time, the advisor let me know and gave me a sheet. Additionally he said it was about $100 with maybe some change. I said that did not sound right and he basically acted like it was my fault. Excuse me sir but a little over an hour ago you were short with me and I did mention the price when you asked me about the wipers so how is it my fault? Then he told me he did not know how to refund it. I get a text a short while later saying they would refund $20 to my account. However last time, with the same coupon, I paid $76 or $78. Therefore, I was still overcharged for the services provided and I am not sure the whole service was even provided. Definitely left confused and under valued this time.

Questions are hard to answer as I had a great experience my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same advisor as last time. This advisor just asked for name and keys but nothing else. I had an appointment so I was hoping for the best since all my information was on there along with my service coupon. However, my coupon was not applied and he acted like it was my fault for not bringing it up but I was never asked. When he came to ask about my windshield wipers and points, I said no to the wipers but the service was only about $70 so it should cover it. Not once was it questioned otherwise with that. When I left, I was not told how my tires were or my brakes or my fluids. The last time, the advisor let me know and gave me a sheet. Additionally he said it was about $100 with maybe some change. I said that did not sound right and he basically acted like it was my fault. Excuse me sir but a little over an hour ago you were short with me and I did mention the price when you asked me about the wipers so how is it my fault? Then he told me he did not know how to refund it. I get a text a short while later saying they would refund $20 to my account. However last time, with the same coupon, I paid $76 or $78. Therefore, I was still overcharged for the services provided and I am not sure the whole service was even provided. Definitely left confused and under valued this time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service really helpful in servicing my vehicle I can say that I will return for future repairs

Excellent service really helpful in servicing my vehicle I can say that I will return for future repairs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great great great great great great great great great great great great great great great!

Great great great great great great great great great great great great great great great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the enthusiastic review! We're thrilled to hear you had such a great experience with us. We appreciate your business and thank you for choosing Chastang Ford!

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This dealership is family friendly and the people who work there are amazing. Chis is always my go to person he honest and friendly. Always has a smile and gets the job completed in a timely manner. Thanks Chis and Chastang family.

This dealership is family friendly and the people who work there are amazing. Chis is always my go to person he honest and friendly. Always has a smile and gets the job completed in a timely manner. Thanks Chis and Chastang family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Chastang Ford! We're proud to hear that Chris has earned your trust through his professionalism, honesty, and dedication to customer service. We appreciate your kind words and thank you for being part of the Chastang Ford family.

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The people that are working there are very professional and very nice and helpful and attentive.

The people that are working there are very professional and very nice and helpful and attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team at Chastang Ford was professional, attentive, and helpful throughout your visit. Thank you for choosing Chastang Ford!

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Quick easy & efficient! My experience with Issac was quick easy and efficient. No issues after service and effortless on my end. Would go back and recommend for anyone else's maintenance needs

Quick easy & efficient! My experience with Issac was quick easy and efficient. No issues after service and effortless on my end. Would go back and recommend for anyone else's maintenance needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Isaac provided a quick, easy, and efficient service experience. Thank you for choosing Chastang Ford, and we appreciate your recommendation!

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Chris Hodges, the service advisor, was very pleasant and helpful. The work I needed to have done was completed to my satisfaction. The dealership is located only about 4 mi from my house.

Chris Hodges, the service advisor, was very pleasant and helpful. The work I needed to have done was completed to my satisfaction. The dealership is located only about 4 mi from my house.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with the Chastang Ford Service Department. We're glad Chris delivered the attentive customer service we strive for and that the work completed on your vehicle met your expectations. We look forward to seeing you again for your future vehicle service needs!

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My service technician was very honest and straight forward with the process. Service was quick and reliable.

My service technician was very honest and straight forward with the process. Service was quick and reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for choosing Chastang Ford for your vehicle service needs! We're glad to hear your service advisor provided honest, straightforward communication and that your service was completed quickly and reliably. We look forward to seeing you again for your future service needs!

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Thank you for taking your time with us. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests.

Thank you for taking your time with us. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad our team was able to make your purchase experience quick, smooth, and hassle-free. We appreciate your business and look forward to serving you again at Chastang Ford!

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