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Chastang Ford

(720 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–8:00pm 8:00am–8:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
Closed

Meet our employees

Reviews

(720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Chris Hodges kept me in the loop of everything that was getting done on my truck very professional and very responsible. Thank you

Chris Hodges kept me in the loop of everything that was getting done on my truck very professional and very responsible. Thank you

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service crew was accommodating and took care of all my needs. It was in and out the same day. Thank you!

Service crew was accommodating and took care of all my needs. It was in and out the same day. Thank you!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very helpful and fairly priced. Been going to Chastang for F150 service over a year now.

Very helpful and fairly priced. Been going to Chastang for F150 service over a year now.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Well the tires didn't get rotation like we paid for. Did they add air to the tires yes they did but did not do the tires rotation. Makes me wonder if they changed the oil correctly. In the past I had a great experience with Chastang I'm sure I will go back after this experience.

Well the tires didn't get rotation like we paid for. Did they add air to the tires yes they did but did not do the tires rotation. Makes me wonder if they changed the oil correctly. In the past I had a great experience with Chastang I'm sure I will go back after this experience.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Lack of communication and consideration; I refuse to go back and be treated like crap. I will gladly take my hard earned money elsewhere.

Lack of communication and consideration; I refuse to go back and be treated like crap. I will gladly take my hard earned money elsewhere.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was good. Everything went so smoothly from start to finish. I really appreciated how simple and frictionless the whole process felt.

It was good. Everything went so smoothly from start to finish. I really appreciated how simple and frictionless the whole process felt.

Rating breakdown (out of 5):
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4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Awesome service. Gets better every time. I brag on the service department every chance. Also send friends and family there.

Awesome service. Gets better every time. I brag on the service department every chance. Also send friends and family there.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re grateful for your continued trust in Chastang Ford and appreciate you recommending our Service Department to your friends and family.

Consumer response

Thank you for thanking me.

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Awesome! Helpful, fast, friendly Isaac quickly identified the problem, took time to personally try to fix it himself, and then told me the solution and timeline. He was honest and genuine. Really wonderful experience, renewed my faith in Ford

Awesome! Helpful, fast, friendly Isaac quickly identified the problem, took time to personally try to fix it himself, and then told me the solution and timeline. He was honest and genuine. Really wonderful experience, renewed my faith in Ford

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with our Chastang Ford Service Department. Isaac and our team are happy to hear we could help restore your confidence in Ford.

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Prompt service and quick response I'm glad I have a ford and get the dealership service

Prompt service and quick response I'm glad I have a ford and get the dealership service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It’s great to hear you’re happy with your Ford and the dealership service experience at Chastang Ford.

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Very quick thorough and professional! Chris was extremely thorough and helpful. Very professional and resolved my issue on time

Very quick thorough and professional! Chris was extremely thorough and helpful. Very professional and resolved my issue on time

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chastang Ford. We’re proud to hear Chris delivered the professional and timely service our customers deserve.

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