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Chastang Ford

(651 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

See all 174 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Thank you for taking your time with us. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests.

Thank you for taking your time with us. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad our team was able to make your purchase experience quick, smooth, and hassle-free. We appreciate your business and look forward to serving you again at Chastang Ford!

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Services was excellent When I walked in to ford service I handed Chris my recalled paperwork and he took my truck and it was finished on Thursday. I love the service and their professionalism

Services was excellent When I walked in to ford service I handed Chris my recalled paperwork and he took my truck and it was finished on Thursday. I love the service and their professionalism

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're thrilled to hear Chris provided excellent service and kept the recall process simple and efficient. Our goal at Chastang Ford is to make every service visit as convenient and professional as possible. We appreciate your trust and look forward to serving you again.

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Very easy to work with, pry one of the best car buy experience. Nestor made the process easy to come in and out. These guys at the dealership were not pushy or sleazy like most dealership we have had experience with. Extremely happy I went with Chasting over any other dealership.

Very easy to work with, pry one of the best car buy experience. Nestor made the process easy to come in and out. These guys at the dealership were not pushy or sleazy like most dealership we have had experience with. Extremely happy I went with Chasting over any other dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing Chastang Ford! We're glad Nestor provided a smooth, hassle-free buying experience. Our team takes pride in offering a no-pressure approach and helping customers find the right vehicle without the typical dealership stress. We appreciate your trust and look forward to serving you again.

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My service tech is always honest and straight forward. The service is quick and reliable.

My service tech is always honest and straight forward. The service is quick and reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! Our goal is to provide every customer with honest recommendations and dependable service they can count on. We're pleased to hear your experiences with the Chastang Ford Service Department have consistently met those expectations.

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My service tech is always honest and straight forward. The service is quick and reliable.

My service tech is always honest and straight forward. The service is quick and reliable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! Knowing that our service team has earned your confidence through honest recommendations and dependable service means a lot to us. We appreciate your support and look forward to serving you again at Chastang Ford.

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Great all around And it was clean environment too Great with kids Offered us snacks and held door

Great all around And it was clean environment too Great with kids Offered us snacks and held door

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! It's great to hear that our team helped make your visit enjoyable and accommodating for your family. At Chastang Ford, we strive to provide exceptional customer service in a clean and welcoming environment. We appreciate your business and look forward to your next visit.

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Chastang really took care of me, even when they didn't have to. They have earned my loyalty for their honest evaluation and superb craftsmanship.

Chastang really took care of me, even when they didn't have to. They have earned my loyalty for their honest evaluation and superb craftsmanship.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible review! We're honored to have earned your loyalty. At Chastang Ford, we believe in doing the right thing for our customers through honest evaluations, quality workmanship, and exceptional service. We truly appreciate your trust and look forward to serving you for years to come.

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Customer service pickup and delivery were excellent The schedule with the pickup and dropoff was punctual.

Customer service pickup and delivery were excellent The schedule with the pickup and dropoff was punctual.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad our team was able to provide excellent customer service and keep everything on schedule. Chastang Ford is committed to making vehicle maintenance as convenient as possible through services like pickup and delivery. We appreciate your support!

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Used pick-up and delivery services to diagnose car issues. Oil change, wheel alignment, and wiper blades services were performed. Great service and customer service.

Used pick-up and delivery services to diagnose car issues. Oil change, wheel alignment, and wiper blades services were performed. Great service and customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! It's great to hear you enjoyed the convenience of our pickup and delivery service and that our team provided excellent care throughout your visit. At Chastang Ford, we're committed to keeping your vehicle running its best while making the service process as easy as possible. We appreciate your business!

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The process was quick and easy and I greatly appreciated the proffesional customer service there.

The process was quick and easy and I greatly appreciated the proffesional customer service there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're delighted to hear your experience was quick, easy, and professional. At Chastang Ford, we work hard to provide outstanding customer service while making every visit as smooth and efficient as possible. We appreciate your support and look forward to serving you again.

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