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Chastang Ford

(637 reviews)
Visit Chastang Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (888) 960-7553 (888) 960-7553
Used (866) 248-5291 (866) 248-5291
Service (866) 236-0979 (866) 236-0979

Inventory

See all 187 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since August 2024.
At Chastang Ford, we believe buying a vehicle should be simple, honest, and centered around you. That’s why we never tack on hidden dealer add-ons or surprise fees. You see what you get fair pricing, a no-pressure experience, and a team that respects your time. Located in Houston, TX, we specialize in retail and commercial sales, offering a wide selection of Ford trucks, SUVs, vans, and custom upfits. Whether you’re shopping for your family or your business, we’re here to help you find the right vehicle without the hassle. We also buy work trucks and offer competitive trade-in values.
THE FORD TRUCK EXPERTS

Service center

Phone number (866) 236-0979

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chastang Ford from DealerRater.

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Great friendly service. Will return Clint is a very nice professional person and I will return for future service

Great friendly service. Will return Clint is a very nice professional person and I will return for future service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I've never encountered such an easy car buying experience. There was zero friction, and we were out in under an hour. Phenomenal!

I've never encountered such an easy car buying experience. There was zero friction, and we were out in under an hour. Phenomenal!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and your business! At Chastang Ford, we believe car buying should be simple, transparent, and stress-free. We’re glad our team delivered a phenomenal experience and got you on the road quickly!

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My experience at Chastang Ford was painless. The maintenance service was completed in a timely manner and the staff was very helpful and polite.

My experience at Chastang Ford was painless. The maintenance service was completed in a timely manner and the staff was very helpful and polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Chastang Ford for your vehicle maintenance needs! We’re glad your experience was painless and efficient. Providing professional customer service and timely automotive maintenance is always our priority.

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Thorough yet fast service! Service manager was great and I will be back in the future.

Thorough yet fast service! Service manager was great and I will be back in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5-star review! Thank you for recognizing our service team at Chastang Ford. We’re happy we could provide a quick and professional experience.

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I had a great experience at ford chastang. I took my vehicle in on a recall and got a free uber ride home. They repaired my tailgate for the recall and gave a free full inspection on my vehicle. They were very professional and I would recommend anyone who needs repairs to this place.. They serve with excellence and I’m sure you won’t be disappointed.

I had a great experience at ford chastang. I took my vehicle in on a recall and got a free uber ride home. They repaired my tailgate for the recall and gave a free full inspection on my vehicle. They were very professional and I would recommend anyone who needs repairs to this place.. They serve with excellence and I’m sure you won’t be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and recommendation! We’re glad our team at Chastang Ford could provide a professional and convenient service experience. We appreciate your trust in our service department!

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Matt, Ryan & Roosevelt were excellent in helping me get my new truck. Thank you so much

Matt, Ryan & Roosevelt were excellent in helping me get my new truck. Thank you so much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! We’re happy to hear our Chastang team delivered an excellent buying experience. We appreciate your business and hope you enjoy your new truck!

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They were courteous and on time. Did what they said quickly. Very happy with the service

They were courteous and on time. Did what they said quickly. Very happy with the service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re glad our team at Chastang Ford provided courteous, timely, and efficient service. We appreciate your support!

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The tech was prompt and kept me informed about his arrival time. He got the work done quickly

The tech was prompt and kept me informed about his arrival time. He got the work done quickly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your support! Our team at Chastang Ford strives to provide convenient and timely service, and we’re glad you had a great experience.

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⭐⭐⭐⭐⭐ I recently purchased a Ford F-150 from Chastang Ford and the entire experience exceeded my expectations from start to finish. From the moment I walked in, the staff was welcoming and professional, no pressure, no games, just genuine help finding the right truck for my needs. Tim took the time to walk me through the different trim levels and package options, making sure I understood exactly what I was getting. I had a pretty specific set of requirements for the truck, towing capacity, bed size, and fuel economy and they nailed it. We found the perfect configuration without me having to compromise on anything. The finance process by Ryan was smooth and transparent. He laid out all the numbers clearly, explained my options, and got me into a payment that worked for my budget. No hidden surprises when I sat down to sign. I’ve dealt with dealerships before where you feel like you’re being pushed around, but Chastang Ford was a completely different experience. They earned a loyal customer. If you’re in the Houston area and in the market for a truck, don’t waste your time anywhere else, ask for someone at Chastang and tell them what you need. They’ll take care of you.

⭐⭐⭐⭐⭐ I recently purchased a Ford F-150 from Chastang Ford and the entire experience exceeded my expectations from start to finish. From the moment I walked in, the staff was welcoming and professional, no pressure, no games, just genuine help finding the right truck for my needs. Tim took the time to walk me through the different trim levels and package options, making sure I understood exactly what I was getting. I had a pretty specific set of requirements for the truck, towing capacity, bed size, and fuel economy and they nailed it. We found the perfect configuration without me having to compromise on anything. The finance process by Ryan was smooth and transparent. He laid out all the numbers clearly, explained my options, and got me into a payment that worked for my budget. No hidden surprises when I sat down to sign. I’ve dealt with dealerships before where you feel like you’re being pushed around, but Chastang Ford was a completely different experience. They earned a loyal customer. If you’re in the Houston area and in the market for a truck, don’t waste your time anywhere else, ask for someone at Chastang and tell them what you need. They’ll take care of you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible review and for choosing Chastang Ford for your new Ford F-150! We’re thrilled to hear Tim and Ryan provided a transparent, pressure-free experience and helped you find the perfect truck for your needs. We truly appreciate your trust and welcome you to the Chastang Ford family!

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They're always doing their very best to exceed customer expectations . They consistently go above and beyond to exceed customer expectations, and I’ve never had an experience where I wasn’t taken care of.

They're always doing their very best to exceed customer expectations . They consistently go above and beyond to exceed customer expectations, and I’ve never had an experience where I wasn’t taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and loyalty! Thank you for recognizing our team at Chastang Ford for consistently delivering exceptional customer service.

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