Reviews
Working with Nathan I was able to trade in my old 2013
Working with Nathan I was able to trade in my old 2013 F150 for a new to me 2021 F150 XLT FX4. The salesmen and financial departments were both great, though with the add-ons the price was what was shown on the internet at the time of negotiation. With some help from Nathan and Daniel we were able to come to an agreement for the purchase. I look forward with doing business in the future with Bob Tomes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ken, thank you for sharing 5-stars! We're glad to hear Nathan, Daniel and the rest of our team provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
The easy to work with to get the rate I need and answer
The easy to work with to get the rate I need and answer any questions I had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
dakotamayor998, thank you for sharing 5-stars and noting we are easy to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Friendly and easy to work with The signing of paper work
Friendly and easy to work with The signing of paper work was surprisingly easy, definitley least amount of time spent at dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
edjacobson9, thank you for sharing 5-stars! We're happy to hear our team is friendly and easy to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Had a great experience purchasing my new vehicle.
Had a great experience purchasing my new vehicle. My brother bought a new vehicle the following week after hearing about my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BIGROY81570, thank you for sharing 5-stars and noting a great shopping experience! We appreciate your endorsement and look forward to serving you and your brother additionally in the future. Thanks again!
The sales and finance staff at Bob Tomes were fantastic.
The sales and finance staff at Bob Tomes were fantastic. The dealer had a great selection of vehicles to choose from and I found the perfect Explorer ST. I had some issues with communication when I first purchased the vehicle, but the next day the problem was resolved, and they took care of it completely. Their focus on customer satisfaction is impressive. It was a fantastic buying experience and I would highly recommend Bob Tomes to anybody wanting to purchase a Ford vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pasodennis, thank you for sharing 5-stars and noting our sales staff was great to work with. Congrats on the new Ford Explorer ST! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!
Fantastic experience !
Fantastic experience ! Mo was great. Will be back again ! The whole car experience was short & quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
gbarr1605, thank you for sharing 5-stars! We're pleased to hear Mo provided a fantastic experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Markell, Som or Sod, sorry don’t remember, and the
Markell, Som or Sod, sorry don’t remember, and the finance guys were the only nice ones!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KAYCEPOLSON, thank you for sharing 5-stars and noting our nice team in finance. We appreciate your business and your feedback. We look forward to serving you additionally next time. Thanks again!
The salesmen and financial departments were both great.
The salesmen and financial departments were both great. There was one lady that really almost blew the whole deal. She was explaining to us the value add ons and why they were on the offer sheet. We asked why they added to their price when it wasn’t anything we asked for, her answer was “because we can”. At the point we were done with dealership that approaches business with that attitude and customer relations. I can’t remember her name for sure but I think her name was Jennifer. If the sales manager hadn’t contacted us the next day and worked hard to make the deal happen, we would not have done business with Bob Tomes Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
kenrwright67, thank you for sharing 5-stars and noting our sales team and finance teams were great to work with. We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!
Sales person, Jenn G, was very personable and listened
Sales person, Jenn G, was very personable and listened for our needs and she delivered a fantastic deal for us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
david, thank you for sharing 5-stars! We're pleased to hear Jenn G is personable and delivered a fantastic deal for you! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
From start to finish everyone we dealt with was focused
From start to finish everyone we dealt with was focused on listening to what we wanted and accommodating our needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SONNYHOFMEISTER, thank you for sharing 5-stars! We're happy to hear our team accommodated your needs! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!