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Bob Tomes Ford

(2,498 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Dealership Employees very friendly, our sales lady was

Dealership Employees very friendly, our sales lady was very kind , the show room was really nice and clean. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kennethhvines, thank you for sharing 5-star praise and noting Casandra was great to work with! We appreciate your endorsement. See you next time. Thanks again!

This was one of the best buying experiences I’ve ever had

This was one of the best buying experiences I’ve ever had and most of my vehicles come from Park Place Mercedes-Benz! Amen gives a superior buying experience and made us very happy. I would purchase from him again as he made it a special one. Bob Tomes is a great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

dakotaluke, thank you for sharing 5-star praise and noting one of the best experiences you've had shopping for a new car! We appreciate your endorsement noting your experience with Ameen! Enjoy the new car. See you next time. Thanks again!

Treated me with respect and listened to my needs They

Treated me with respect and listened to my needs They worked hard to get my business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

drnelson88, thank you for sharing 5-stars! We're glad to hear our team is respectful and worked hard for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

James was fantastic.

James was fantastic. He helped us come to a deal with our Toyota sequoia. I would recommend James to another buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

tylawsul, thank you for sharing 4-stars! We're pleased to hear James is fantastic! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Smooth process, was very straightforward, picked what my

Smooth process, was very straightforward, picked what my wife wanted, got straight down to the numbers that worked for US, and drive away with a happy wife!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

mrarndold17, thank you for sharing 5-stars! We're pleased to hear our team provided a smooth, straightforward process! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Great experience with Isaac whi located tge truck I

Great experience with Isaac whi located tge truck I wanted. Great selection of trucks. The only issue was they would not allow me to finance through my bank at 5.5%. The dealer charged me 7.29% with 820 credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

rmrhunt1, thank you for sharing 4-stars! We're glad to hear our Isaac helped you to get the truck you wanted! We also appreciate your feedback regarding financing options and will be forwarding your note to the proper manager in order to better serve you in the future. Congratulations on your truck and thanks again!

Jamael and the finance department made this by far the

Jamael and the finance department made this by far the easiest purchase I’ve ever made. Everyone was knowledgeable and efficient. I was in and out in only a couple of hours purchasing a brand new truck. I will definitely be back and recommend both the dealership and the individuals who helped me with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

SANDERSDOUGLASB, thank you for sharing 5-stars! We're glad to hear Jamael and the rest of our team is knowledgeable and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I have been b u Ying trucks from Bob Tomes for 20 plus

I have been b u Ying trucks from Bob Tomes for 20 plus years. They are great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

jd005121, thank you for sharing 5-stars and noting you've been a customer for 20 years plus! We appreciate your kind words and look forward to serving you again next time. Take care! Best wishes!

Chris Suarez and the finance team were awesome!

Chris Suarez and the finance team were awesome! very easy to deal with, fair deal on the trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

chyoung27, thank you for sharing 5-stars and noting that Chris was awesome to work with! We appreciate your praise. Let us know when we may serve you again. See you next time. Thanks again!

It was easy working the the team at Bib Tomes, from

It was easy working the the team at Bib Tomes, from sales, mgmt, and finance. Was in and out in less then 90 min

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

jd005121, thank you for sharing 5-stars and noting your timely experience with us! We appreciate your endorsement and look forward to serving you additionally in the future. See you next time. Thanks again!