Reviews
Amazing customer service.
Amazing customer service. Jon made my experience go smooth and I left pleased with the car I got. Very professional and friendly. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It means a lot to us to know that Jon left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
Great service.
Great service. Robert was awesome and we had an amazing experience buying our first car from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It means a lot to us to know that Robert left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
They gave us the best deal possible and got us a lower
They gave us the best deal possible and got us a lower interest rate. Rob did an awesome job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager
Jon was amazing!
Jon was amazing! His genuine kindness paired with his professionalism made this experience a breeze! I got the car I absolutely loved, and felt like he truly went above and beyond to make sure I was happy with the whole process. Thank you Jon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Brynna! It means a lot to us to know that Jon left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
Jon was amazing!
Jon was amazing! He got me in the exact vehicle I went in for & got me what I wanted for my trade in. Super easy to work with & most importantly, hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It means a lot to us to know that Jon left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
Robert and Juan were great!
Robert and Juan were great! Definitely recommend them to family and friends. They have plenty of inventory
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager
I have a great experience with Jon.
I have a great experience with Jon. He made the process fun and exciting. He was very respectful with my time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager
Terrible Experience
Looking to buy a Tundra TRD Pro. Scheduled an appoint and confirmed availability and price. Before I left for my appointment I reconfirmed availability. When I arrived at the dealership the salesperson was not there and the vehicle was not available.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Taylor. I am very sorry to hear about your experience, but we appreciate you taking the time to leave us with this information. We take customer satisfaction very seriously and my team does everything we can to fix problems that occur. I’d like to speak with you further about your experience and see what can be done to restore your trust in us. Please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.
We had the Absolute BEST experience here at Toyota of
We had the Absolute BEST experience here at Toyota of Richardson! JP is an amazing and very honest salesman. He made us feel right at home, worked with us, and was so patient. This was our daughters first time buying a car, and the process was flawless!! Thank you! We will definitely RETURN when we need another car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're pleased to hear that JP left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager
Jon was super nice and helpful on helping me find exactly
Jon was super nice and helpful on helping me find exactly what I wanted. He was able to find me a RAV 4 Hybrid within my budget. I definitely recommend going with him to buy your next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review, Eva! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager