Toyota of Richardson

I had a great expirence! Every question was answered. Never was there a rude moment. Fast and easy! Defently would recommend. They have nice cars

So let me just say I was super stressed out and Robert and the Toyota of Richardson completely fixed the car buying process for me. They made it easy and quick and also super stress free. They worked around my needs and wants and got me the car I wanted! Call and ask for Robert, you’ll be in the best hands!

Absolute pleasure working with Robert ! Anyone going to purchase a car needs to talk to this man. He knows what he’s talking about and will only recommend the best .

Robert was very helpful and patient and answered all my questions with me as I buying my first vehicle! I would definitely recommend this dealership.

Richardson Toyota The place where I always satisfied with 5 stars service no matter. This time Mr. Robert help me out for my car with my budget. Thank you for that. This is my 3 rd car that from Toyota. Highly recommended of Richardson Toyota.

Robert didn’t pressure us and gave us all the information that we asked. He was very friendly and fast. We will come back for sure.

Robert Alicea treated me with respect the moment I walked in the door and for that alone, I knew the reviews I had previously read about him were accurate. I appreciated his professionalism with an added touch of genuineness. As a customer, that is very important to me because I could have purchased a vehicle from anywhere. If you are in the market, give him a call. Thanks again Robert. 5 star all the way.

Robert was great to deal with when purchasing out used car for my daughter. The dealership however has organizational issues - multiple calls regarding the same discussion with multiple people back to back.

Uppriced a rav4 limited for $5000 from MSRP. Finance manager Syed Ali was very rude to me and said that he only came talked to me because my credit score is more than 750, he wouldn’t talk to anyone with less than 750 credit score REALLY? He also wanted me to get a extended warranty for a better Interest rate (3.49 instead of 6.99). My credit score is 760+ , how do I manage to get a 6.99% to begin with. So I ended up getting the warranty anyway. However , a day later I came back and asked Syed to cancel to warranty but he lied to me saying he couldn't do anything until I make my first car payment which is like 45 days from the time of purchase. He lied to me saying that even if I cancel after the 30 days I would still be able to get the full refund. A week later, I contacted the warranty company directly and they processed my cancellation within 5 minutes... I will report this to the DMV and PPP , this is illegal business practice.

very happy and satisfied with the service of Robert very professional in all the points to be dealt with during the process very friendly very professional I recommend him to 💯