Reviews
Theo was very helpful and diligent in making sure that I...
Theo was very helpful and diligent in making sure that I was satisfied with my purchase. It was one of the best car buying experiences I have ever had! Thanks again Theo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Carate! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director
When I went to Robert to trade in my vehicle, I was...
When I went to Robert to trade in my vehicle, I was beyond frustrated. But, Robert made the process of getting a new car as seamless as ever!! He and his team have a type of efficiency other dealerships should strive to be like!! Robert got me in a great car that my family and I can now feel safe in day to day! Thank you Robert for taking care of us!! You’re THEE BEST!! Hands down! You need a car? GO SEE ROBERT!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am happy to hear our team was able to help, Brandie. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Jonathan Glasscock, Customer Loyalty Director
My salesperson (Theo Jones) was very professional, but...
My salesperson (Theo Jones) was very professional, but more importantly personable and trustworthy. I can say that my overall purchasing experience was excellent from start to finish. Thank you Toyota of Richardson!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I'm happy to hear it, Tony! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jonathan Glasscock, Customer Loyalty Director
Everyone was nice and friendly would definitely buy...
Everyone was nice and friendly would definitely buy another vehicle from Toyota of Richardson. Everyone was so helpful . Darryl Golter was so nice and friendly so helpful in getting my Interest rate and payment down to where they needed to be. Really great guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad we could help, Mesquite! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
This dealership made me feel at home and part of the...
This dealership made me feel at home and part of the family. Robert did an amazing job at finding me my first car. He knew the answers to my questions before I even asked them. He made the experience super easy and straightforward for my first time buying. I definitely will be coming back here in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Tatyana! I am happy to hear that we could help. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director
I had a wonderful experience with people I could trust!...
I had a wonderful experience with people I could trust! Purchasing my car was an easy experience and FAST, with zero games, unlike many dealerships!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Eycavin! I am happy to hear that we could help. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director
My experience was great from start to finish. I did not...
My experience was great from start to finish. I did not have any issues with purchase or finance. Rob was great. He kept me updated on what was going on. Rob ensured I had a loaner while I waited for my new purchase to go through service and detail. Toyota of Richardson is great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am happy to hear our team was able to help, Alexis. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Jonathan Glasscock, Customer Loyalty Director
My first time going there and it was the best experience...
My first time going there and it was the best experience ever i got the car i wanted thanks to Rob bauer that did everything to make it happen !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
Robert Bauer was amazing and found us the perfect truck...
Robert Bauer was amazing and found us the perfect truck for my family! 10/10 would recommend him to ANYONE trying to get a vehicle! Will definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Amber! We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Director
Rob was a pleasure to work with! I found a car online and...
Rob was a pleasure to work with! I found a car online and made my way to the dealership. I didn't like it at all... he asked me what I was looking for and pulled the car up, it was a perfect match! He was knowledgeable, friendly, honest and patient. As stressful as car shopping can be, he made it very easy and pleasant. I would highly recommend Rob!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Danielle! I am so happy to hear it. We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Director
