Toyota of Richardson

Rob over at Toyota was very helpful I made one phone call he would beyond to get me in my new Jeep. Excellent service and very professional! Appreciate everything Rob

From the visit to sign the paper, the dealer nailed it . 5 stars all the way.. the sale consultant was very polite and fast ! Act fast. no things was go on and on… I would recommended the dealer to friends and family members

I bought a car with Robert on Wednesday. He was friendly, knowledgeable, and made the car buying process easy. I love my RAV4 Hybrid!

Of all the dealerships we visited this week, yours was the best by far. Rob made the entire experience wonderful. His demeanor and personality or what we were looking for in a salesman. Again, it was a real pleasure to work with him and your dealership.

I loved the fact that they had me in and out within 2 hours. I told them that I was afraid of being in the dealership for hours and hour, but they assured me that the process would be quick amd they were right. I love my new car and have fond memories of buying it thanks to Mr. Robert.

Staff was friendly but Scott King is totally awesome. He kept me informed on the progress of my RAV4. He listened to everything I said and gave me feedback. I will come back and ask for Scott every time . Scott is an asset to your business. 10stars for Scott

I bought 2 cars from Walid, a highlander for my self and a corolla for my nephew. I found him to be very engaging, helpful, and straight forward. He went above and beyond expectations. Best experience I have ever had at a dealership. Thank you Walid. Bashar Alshareef

Working with Robert was a pleasure, I was very stressed out at first but he was really helpful and patient. I would definitely recommend Robert and Toyota of Richardson.

Robert was wonderful to work with. It is obvious in his care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were well taken care of and got the best deal we could. His attention to detail made the process easy and I walked away with the car I have always wanted!! I highly recommend using Robert for all your car buying needs!

If I could give less than one star I certainly would. You don’t try to sell 1 vehicle to 2 people at the same time and say whoever gets the paperwork done first gets the car. You also don’t make undercut remarks when a customer states that they want the extended warranty on a vehicle. Lastly, you don’t hand a customer back their keys and indicated that they go find their car after the deal didn’t work out and tell them that they are crazy. Yes, this all actually happened. I will NEVER refer anyone to this dealership. We went the very next day, to another dealership, and was treated like a customer should be treated. They were even floored when we told them what happened. I ended up with an SUV that I absolutely love and they will get all the referrals from me! These people at Toyota of Richardson need extensive training on how to treat and talk to customers.