Reviews
This was the second used vehicle I have purchased from...
This was the second used vehicle I have purchased from Toyota of Richardson. Theo was a very courteous salesperson. The entire ordeal wasn’t something I was looking forward to, but it was great and no one was pushy. This dealership is further from me than several others. However, they had a great selection to choose from and better prices. I would buy from Toyota of Richardson again. Thanks, T.S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, T.S.! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Director
Jewel very personable and a wonderful salesperson. He was...
Jewel very personable and a wonderful salesperson. He was very attentive and helpful in matching me with the perfect Camry XSE. High recommend Jewel to find your dream vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sting! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director
Great people who do there best to put you in a great...
Great people who do there best to put you in a great vehicle. Thanks to everyone that helped us out. Great second purchase from dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Edward! I am happy to hear that we could help. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director
Theo was awesome and is a man of his word. He honored...
Theo was awesome and is a man of his word. He honored the complimentary oil change even I had misplaced mine. Thanks again for your help Theo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jonathan Glasscock, Customer Loyalty Director
Robert is a over the top dealer very friendly &...
Robert is a over the top dealer very friendly & knowledgeable. He made me feel comfortable purchasing my vehicle,I felt no pressure on purchasing. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm happy to hear it, Santex! Thank you very much for taking the time to rate us. Let us know if there is anything else you need! --Jonathan Glasscock, Customer Loyalty Director
Purchased a Honda Accord for my son Robert was great to...
Purchased a Honda Accord for my son Robert was great to work with Wasn’t pushy like most cars salesman are If you want a car go see Robert Alicea he’s the man
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm happy to hear it, Patino! Thank you very much for taking the time to rate us. Let us know if there is anything else you need! --Jonathan Glasscock, Customer Loyalty Director
Just bought a 2021 TRD SPORT 4x4 from Robert. Hands down...
Just bought a 2021 TRD SPORT 4x4 from Robert. Hands down the best experience buying a car. It didn’t take too long, he was very accommodating to me. Very informative and helpful through the entire process. Robert is definitely not the stereotypical car salesman he cares about the people he’s helping and makes it as easy as possible. I would absolutely recommend Robert alicea as a salesman(&TOR) to my friends and family!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to hear it, Joseph! Thank you very much for taking the time to rate us. Let us know if there is anything else you need! --Jonathan Glasscock, Customer Loyalty Director
If you are looking for a car please visit Toyota of...
If you are looking for a car please visit Toyota of Richardson and ask for Robert Alicea He will find the car you and the best service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am happy to hear our team was able to help, Alvarezlizett. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Jonathan Glasscock, Customer Loyalty Director
Hector Santiago provided an amazing purchasing experience...
Hector Santiago provided an amazing purchasing experience when buying my new Toyota Tacoma truck. Hector goes above and beyond with his professionalism, attention to detail, and service! Sam Karr also provided an excellent experience during the financing portion of my truck purchase. I can’t recommend these guys enough!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad we could help, AS! Thank you for taking the time to rate us and share your experience. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director
Theo Jones provided exceptional customer service as we...
Theo Jones provided exceptional customer service as we purchased our camry. He stayed late for our appointment and made sure we were well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sergei! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Director