Reviews
Helpful
Terry Torbet was patient and very knowledgeable. Terry called and made sure we had all the papers ready. He walked us though the car’s features.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Lee Schuster was wonderful.
My last service experience was wonderful considering all they had to do. There was little inconvience for me and everything was well handled and efficiently performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Very Positive Experience
Service advisor competent and friendly. Work completed when said it would be. Easy to schedule appointment. Donuts and coffee are a nice touch. Payment and check out friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Standard 5000 mile service
Standard Service on 2010 4Runner with 102 K miles - multi point inspection are always valuable to help plan maintenance requirements on Toyota 4Runner - professional and friendly service advisor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager
Very good overall experience. 0 complaints.
Very good overall experience..Everyhing was done on time. Staff very friendly and caring.From the person that took the car to the person who brought the car, everyone was super nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
Very positive
Very positive and helpful. Service representative, Rodrigo Carone, was very professional, helpful and answered my questions. He definitely followed through with all the things the car needed. He explained choices and I appreciated that. He also kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Amazing experience
Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of professionalism and very positive attitudes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.
Great service, Fantastic Team!!
David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken care of like his own car. We appreciate his attention to detail and his outlook towards customer service. We won’t change car brands because of our service guy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.
Toyota Richardson is The Best!
All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is very professional and he is a great guy, the only guy in town who I can trust with my car. I tell to all my friends: “Go to Toyota Richardson. Don’t go anywhere else! And look for Mr Thomas Pablo. Thank you very much! You are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.
Arthur is great
Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services. Very great customer service. See you at my next service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.
