Reviews
Jacob, and team was easy, awesome to work with.
Jacob, and team was easy, awesome to work with. I will use them again. I like my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pam! We’re so glad Jacob and our team at James Wood Chevrolet Denton were awesome to work with and that you’re enjoying your new car. We can’t wait to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
I always experience great customer service when I go for
I always experience great customer service when I go for service appointments. I don't have anything further to add to this survey .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We truly appreciate your kind words and are thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Denton. We look forward to seeing you at your next service appointment! Sincerely, James Wood AutoPark Management | 940-591-9663
The greatest of all car purchase experiences.
The greatest of all car purchase experiences. Erica Woods was PERFECTION. Don in finance too! Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your incredible review! We’re thrilled to hear that your car purchase experience at James Wood Chevrolet Denton was so positive and that Erica and Don provided you with exceptional service. We appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663
Daniel was super!
Daniel was super!! Was not pushy and was very delightful to deal with!! Would recommend him and the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review, Dora! We're so happy to hear that Daniel provided you with a positive and pressure-free experience at James Wood Chevrolet Denton. We truly appreciate your recommendation and look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Scotty Rice was a pleasure to work with.
Scotty Rice was a pleasure to work with. Professional and patient throughout the entire process from ordering to delivery. Highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad Scotty was able to guide you through the process with professionalism and patience. We appreciate your feedback and highly value your recommendation. We look forward to welcoming you back again at James Wood Chevrolet Denton soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Jacob helped us the moment we walked in.
Jacob helped us the moment we walked in. We wanted a new Equinox with 3k miles but a couple had already begun the purchase process. Jacob showed us another Equinox with only 600 miles, same color and trim! We immediately said yes and he ensured they would sell it until we came back to finalize. Juan also was very fast and efficient completing our paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Mike! We're so glad to know that Jacob helped you find the perfect Chevrolet Equinox and that Juan made the paperwork process quick and easy as well. We appreciate your feedback and look forward forward to assisting you again at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663
Fantastic experience when purchasing my Cadillac
Fantastic experience when purchasing my Cadillac Escalade. I have never experienced such hospitality from each person I interacted with as well as the speed to sign all the documents and have the car ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, we’re happy to hear you had a great experience with us! It's great to know that everyone provided top-notch hospitality, and we’re glad the process was quick and easy. Enjoy your Cadillac Escalade and thank you for choosing James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663
No pressure, easy to work with, and good deals available.
No pressure, easy to work with, and good deals available. I made an online inquiry and received all the attention needed to test drive and finalize a deal the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re pleased to hear that your online inquiry and visit at James Wood Chevrolet Denton were handled so smoothly. It’s great that we could get everything done the same day. We appreciate your trust and look forward to helping you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Very professional and listened to my wants and answered
Very professional and listened to my wants and answered all questions!! All very courtesy from minute I walked in door..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We appreciate your kind words about the professional service and attentiveness you experienced at James Wood Chevrolet Denton. It’s our goal to ensure every customer feels valued and well-informed. We look forward to seeing you again and assisting you with any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663
Poor communication throughout the entire process.
Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mine. Managed to get my own rental and paid out of pocket although this was a warranty claim. Vehicle was returned with a ton of dust, mechanic hand/foot prints all over the vehicle and scratches on both fender and bumper. Very disappointed in the level of service I received and will not be returning to this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand how frustrating it can be when communication falls short, especially during a warranty claim. At James Wood Chevrolet Denton, we strive for high standards of service, and it's clear we did not meet those expectations in your situation. Your feedback regarding the vehicle's condition upon return is important, and we will focus on improving our communication moving forward. We value your insights and hope to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Please also make sure you don’t scratch up the paint on fenders and bumpers. They have products to preserve vehicles surfaces without damaging it.