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Tom Clark Cadillac

(6,867 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (469) 293-2195 (469) 293-2195
Used (469) 293-3982 (469) 293-3982
Service (469) 293-2186 (469) 293-2186

Reviews

(6,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Clark Cadillac from DealerRater.

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Loved the no pressure, no dealer add-on options, so the

Loved the no pressure, no dealer add-on options, so the price was straightforward and fair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience, Duncan! We're glad you appreciated our honest and straightforward pricing with no add-ons at James Wood Chevrolet Denton. It's great to know you felt the process was fair and we hope to continue providing you with an excellent experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

The service was wonderful.

The service was wonderful. Customer service and support is outstanding. The best service I have had at a car dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the service and customer support you received at James Wood Chevrolet Denton. We strive to provide the best experience for our customers, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

There is simply no better service experience that with

There is simply no better service experience that with James Wood. Service manager, Doug Spivey, advisor Taylor Adams and assistant Franklin Wood are beyond professional, caring and always in touch. What a pleasurable experience. Thanks to all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Doug, Taylor, and Franklin at James Wood Chevrolet Denton. Our team strives to provide professional and caring service, and it's great to know we met your expectations. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

Appreciate Gavynn’s professionalism and it is important

Appreciate Gavynn’s professionalism and it is important to maintain that service advisor during maintenance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We’re so glad to hear that Gavynn's professionalism met your expectations. We truly value having dedicated service advisors like him to provide exceptional care and we look forward to helping you again with your future maintenance needs. Sincerely, James Wood AutoPark Management | 940-591-9663

Best dealership ever!

Best dealership ever! Service dept is EXCELLENT! Franklin and Taylor are the Best WILL LEWIS is the best manager James Wood could ever have and needs to be back in CADILLAC

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your fantastic feedback about James Wood Chevrolet Denton. We're thrilled to hear that you had an excellent experience with our service department, Franklin, and Taylor. Your kind words about Will are greatly valued, and we'll make sure to pass on your compliments! We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

Great service will go back good contact fast on time

Great service will go back good contact fast on time on repairs service have parts in stock

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We appreciate your feedback and are thrilled to hear that you experienced excellent service at James Wood Chevrolet Denton. We work hard to ensure our repairs are timely and that we have parts readily available. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Environment is very clean, work is timely.

Environment is very clean, work is timely. All staff, both office and service, are very helpful and polite.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate your feedback about the clean environment and the helpful, polite staff at James Wood Chevrolet Denton. It's great to hear that you had a positive experience with our team. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Excellent service level.

Excellent service level. All needs met and Rachel always keeps me informed as to the status of my service needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re so happy to hear that Rachel has been attentive and kept you well-informed throughout the service process at James Wood Chevrolet Denton. We take pride in delivering exceptional service and look forward to continuing to meet all your needs in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Gayvin was very helpful and informative about my car,

Gayvin was very helpful and informative about my car, recalls, and wait times. He did a great job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Stella! We're happy to know that Gayvin provided clear and helpful information about your car, recalls, and wait times at James Wood Chevrolet Denton. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Erica was very knowledgeable and took the time to explain

Erica was very knowledgeable and took the time to explain all of the features available in the vehicle. She was extremely helpful and professional throughout the entire process. She made the purchasing process seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. It's fantastic to know that our team, especially Erica, helped make your purchasing process seamless and informative. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663