Reviews
Everything happens the way it is supposed to.
Everything happens the way it is supposed to. Basic customer service is rare lately. communication is even worse. I am always kept in the loop with you guys concerning my car and I greatly appreciate it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you appreciate the communication at James Wood Chevrolet Denton. It’s our goal to ensure our customers are always informed about their vehicles. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
They fixed my airbag recall issue in the time promised
They fixed my airbag recall issue in the time promised and gave me a free car wash too. It was much appreciated. Samantha was very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that we could assist you with your airbag recall issue in a timely manner and that you appreciated the complimentary car wash. Your kind words about our team mean a lot to us at James Wood Chevrolet Denton. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Was very helpful got me in an out before the I new it
Was very helpful got me in an out before the I new it very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you found our team at James Wood Chevrolet Denton helpful and that we could get you in and out quickly. Your satisfaction is our top priority, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
My Service Advisor was very helpful and accommodated my
My Service Advisor was very helpful and accommodated my scheduling needs. My vehicle was serviced and ready in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that your Service Advisor was helpful and that your vehicle was serviced promptly. At James Wood Chevrolet Denton, we always strive to accommodate our customers' needs. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663
They forgot to put my oil plug back in the car after an
They forgot to put my oil plug back in the car after an oil change so now I am in a loaner car waiting for my whole engine to be replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand how frustrating it must be to deal with such an inconvenience after your oil change at James Wood Chevrolet Denton. Your feedback is important to us, and we encourage you to reach out directly if you would like to address your concerns further. We appreciate your patience during this time. Sincerely, James Wood AutoPark Management | 940-591-9663
Once again my serviceman Jarrett came through.
Once again my serviceman Jarrett came through. He kept me updated as to the findings as well as the projected fees. The vehicle was ready when promised and with all the work done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Jarrett provided you with excellent service at James Wood Chevrolet Denton. Keeping our customers informed is a priority for us, and we’re glad he was able to do that for you. We appreciate your trust in us and look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavynn is the man!
Gavynn is the man! Always a good experience when he is the one servicing my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a great experience with Gavynn at James Wood Chevrolet Denton. It’s always our goal to provide excellent service, and we appreciate your support. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663
John Terry and David Sweeden worked hard to put my family
John Terry and David Sweeden worked hard to put my family into a New Ride. We’re very excited and I can’t say how Thankful we are for the Hospitality they showed. We will make sure everyone we know passes through James Wood in Denton when looking to upgrade. We’ll Be Back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Joshua! We truly appreciate your kind words about John and David at James Wood Chevrolet Denton. It's our goal to provide exceptional hospitality and help families like yours find the perfect vehicle. We look forward to seeing you again and appreciate you spreading the word about us. Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663
The service department does not provide loaner cars, as
The service department does not provide loaner cars, as was promised by the sales department when I leased the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Lance. We understand your frustration regarding the lack of loaner car availability, especially after it was mentioned during your leasing process at James Wood AutoPark. Your feedback is valuable, and we strive to meet the expectations set by our sales team. Please feel free to reach out to us directly, and we would be happy to discuss this matter further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663
This was the most enjoyable car purchase I have ever had,
This was the most enjoyable car purchase I have ever had, and I've purchased 7 cars in the past. Dee Ann was very helpful in finding what I wanted, even as I changed my mind a few times. She never pressured me, but always followed thru. The whole process was enjoyable and I believe I was treated fair and got a great deal on my new Cadillac CT5-V. I will recommend James Woods and Dee Ann to anyone looking for a great car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback, Jimmy! We're thrilled to hear that your experience purchasing your new Cadillac CT5-V was the most enjoyable you've ever had. Dee Ann truly values her customers and it's great to know she was able to assist you throughout the process without any pressure. Your recommendation means a lot to us at James Wood Chevrolet Denton. We look forward to welcoming you back for your next car purchase! Sincerely, James Wood AutoPark Management | 940-591-9663