Reviews
Taylor has been giving me great service since I moved
Taylor has been giving me great service since I moved here in 2021. This time was no different. Also, the valet service is always outstanding from London and I believe his name was Seth. The are very courteous and friendly. In my olden days I was a Service Manager, and I would be honored to have all these people on my team. Thanks again for the great service. Ray Hanna
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ray, for taking the time to share your experience with us at James Wood Chevrolet Denton! We are thrilled to hear that Taylor and our valet team, including London and Seth, provided you with outstanding service. Your appreciation means a lot to us, especially coming from someone with your background in the industry. We look forward to seeing you again soon and continuing to provide you with great service! Sincerely, James Wood AutoPark Management | 940-591-9663
Waiting area was fine, thankfully it wasn’t 2 hours as
Waiting area was fine, thankfully it wasn’t 2 hours as stated. Employees were ok, not super friendly. I was told my first oil change was free, I was told it was not, didn’t have time to argue
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Debbie. We appreciate your feedback regarding your visit to James Wood Chevrolet Denton. It's good to hear that the waiting time was better than expected. However, we also understand your concerns about the service and communication regarding the free oil change, as we strive to provide clear information and friendly service. Please reach out to us directly so we can address your concerns. Thank you again for your input, and we hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663
Service people were great.
Service people were great. Price to replace window washer tank very high $500 plus?? CTS 2013 I know what you have to do to repackage the tank. Still to high! I guess I’m stuck
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad to hear that you had a positive experience with our service team at James Wood Chevrolet Denton. We understand your concerns regarding the price for the window washer tank replacement on your 2013 CTS. We aim to provide competitive pricing while ensuring quality service. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your understanding and hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Thank you for your response. I’m waiting to hear from James Wood on the part so that I can schedule the work. David McCain
Purchased several car at this dealership.
Purchased several car at this dealership. In fact waiting on one that I ordered in February. I’ve always been very happy with the buying process and the service department. Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jill! We're thrilled to hear that you've had a great experience with the buying process and our service department at James Wood Chevrolet Denton. We appreciate your loyalty and highly value your recommendation. If you have any questions about your ordered vehicle or need assistance, please don't hesitate to reach out. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
We had an outstanding experience from start to finish.
We had an outstanding experience from start to finish. Our sales rep, Michel, was incredibly professional, knowledgeable, and truly listened to what we were looking for. He found us the exact vehicle we wanted with no hassle. The finance rep, was just as impressive—professional, informative, and efficient throughout the process. Overall, we couldn’t have asked for a better experience. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We’re thrilled to hear that you had an outstanding experience at James Wood Chevrolet Denton. It’s great to know that Michel and our finance team provided you with the professional and efficient service you deserve. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
James Wood service is best service department we've used.
James Wood service is best service department we've used. Jarrett Abel is an amazing service advisor. he is pleasant and helpful and keeps you abreast of what is going on with your repairs. Highly recommend Jarrett Abel and James Wood service repair!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Denton. Jarrett is indeed a valuable member of our team, and we appreciate your kind words about his service. We hope to see you again for any future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663
We were very happy with Ronnie and James Woods team and
We were very happy with Ronnie and James Woods team and the ability to show us the vehicles we wanted to see, no pressure and very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had a positive experience with Ronnie and our team at James Wood Chevrolet Denton. Our goal is to provide a pressure-free and accommodating environment for our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Very friendly.
Very friendly. Check in was very fast. The work was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that your experience at James Wood Chevrolet Denton was friendly and efficient. Our team strives to provide timely service, and it’s great to know we met your expectations. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
I had a tricky, intermittent issue with sound on our
I had a tricky, intermittent issue with sound on our Escalade. I called on a Thursday and was able to get an appointment the next day with Rachel. We had a long road trip planned for the following Monday. Rachel stayed in communication and the issue was resolved with a software update. On top of that the ESV was cleaned inside and out including tire dressing. I am very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Rachel was able to assist you with the sound issue on your Escalade ESV and that she kept you updated throughout the process. We're glad we could have your vehicle ready before your road trip and that you appreciated the extra touch with the cleaning! We look forward to seeing you again at James Wood Chevrolet Denton! Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663
Rachel was a pleasure to work with.
Rachel was a pleasure to work with. She kept me updated on my vehicle status and detailed the process of the repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your kind words and are thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. Keeping you updated and informing you about the repair process is what we strive for, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663