Reviews
Going to MB of HV for the last 12 years and happy with
Going to MB of HV for the last 12 years and happy with their service at all time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Hunt Valley. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great dealership.
Great dealership. Very professional, courteous and knowledge. Answered all my questions and treated me fairly and honestly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent service and cooperation.
Excellent service and cooperation. Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointment easy and timely for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Lisa! Don't hesitate to call us if you ever need anything. Be safe on the road!
My name is not Lisa!!?
Marshall , my sales consultant, is professional,
Marshall , my sales consultant, is professional, knowledgeable, attentive, patient and sincere in wanting me to be a satisfied customer. Sam, my service advisor, was knowledgeable, attentive to what my concerns were, and kept me informed while waiting. My experience with Mercedes Benz of Hunt Valley has been great and very refreshing in comparison to customer service in today’s world.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gloria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very professional and informative.
Very professional and informative. Great team to work with. Excellent follow up on all matters of importance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Customer service and very knowledgeable service
Great Customer service and very knowledgeable service adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
John Hawkins is great.
John Hawkins is great. Very knowledgeable and efficient, trustworthy and honest . Communication with him was great also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Quentin Moore really took care of us.
Quentin Moore really took care of us. He was very attentive to our requests and he made it happen. He did not try to just sell us on any vehicle, he really listened to our needs. We actually had a vehicle come in from another dealership within the Auto Nation network that we were initially sold on. The vehicle showed up but was not what we expected. Quentin did need even bother to try to push the vehicle on us just to make a sale. He was very honest about the condition of the vehicle and found us the perfect alternative. We definitely will recommend Quentin to our family and friends. We will see him for our next purchase. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
San went out of his way to troubleshoot and diagnose my
San went out of his way to troubleshoot and diagnose my vehicle problem then eventually came up with doing what he could to solve the issue. I am satisfied and we need more service reps like Sam.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Hunt Valley. Feel free to stop by if you ever need any more help.
We had a very pleasant experience.
We had a very pleasant experience. Our salesman Kane was great to work with and very considerate in helping us decide the best choice and in following up with us to make sure we were satisfied with everything. Hassan was also very nice to work with. We are very happy with the service and our new Mercedes which is our 1st!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hunt Valley! Thank you so much for being one of our valued guests and we look forward to your next visit!
