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Mike Calvert Toyota

(1,739 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Oil change and complimentary vehicle inspection

Service personnel Hector Rivas was excellent. I will give him a five star. The only reason I give an over all 4 Star is the price and not all personnel are as good as him. One time I was quoted a price and when I have to pick up the vehicle I paid more than double the original quote. I would not mind if it was close but the price I have to pay is way off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excited!

Zeb Poindexter provided exceptional customer service and went above and beyond with his knowledge in vehicular knowledge. I’m not too fond of sellers and I usually tend to push them away as I make my own decisions when purchasing. However, Mr. Poindexrer’s expertise provided me a new perception of sellers. I value him as your employee because he truly valued me as a customer. You guys are lucky to have such a committed and vibrant team player!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome as always

I always like coming to Mike Calvert for service. The waiting rooms are comfortable, the staff is friendly, and the building is always clean. Excellent always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Enjoying experience

Scheduled a service for 12 months autocare. The people there are nice and did a great job. I didn’t wait for a long time. The waiting room is clean and the chairs are comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service review

Wi-Fi was terrible, service kept going in and out and took a while to come back on. $20 per wiper blade was a little ridiculous. Cheryl was great, she was respectful and lovely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Consistent high quality service

Martin helped me recently in my visit to the service center. He was very professional and answered all of my questions very thoroughly regarding my brakes. I appreciate his follow up and accurate time estimates which helped me with my busy schedule. The shuttle drivers are also awesome and help me get back and forth in a safe and timely manner. I am a longtime customer and keep coming back for the consistent high quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

From start to finish a really enjoyable experience. Stephen the salesman was top notch as was Dom in financial. Couldn’t if asked for anything more! Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Airbags Replacement

I went in for airbags replacement and they told me I was going to have to wait 3hr over the phone, not looking forward to that. When I got the the service guy offered me the shuttle but I told that I live to far. It was very thoughtful of him. He told me that he would try to get me me out as soon as he could. And he did, less then 2 hours. I was very pleased with Hector Rivas service. You have a great service team keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

The dapper greeter was the beginning of a good day he was extremely polite and helpful everything looks so coordinated. Free coffee was nice touch thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service

Josh took really good care of me, provided me with an overall summary of my cars maintenance life, if you will. i’m overall please with the service i got !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.