Reviews
Oil change and complimentary vehicle inspection
Service personnel Hector Rivas was excellent. I will give him a five star. The only reason I give an over all 4 Star is the price and not all personnel are as good as him. One time I was quoted a price and when I have to pick up the vehicle I paid more than double the original quote. I would not mind if it was close but the price I have to pay is way off.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excited!
Zeb Poindexter provided exceptional customer service and went above and beyond with his knowledge in vehicular knowledge. I’m not too fond of sellers and I usually tend to push them away as I make my own decisions when purchasing. However, Mr. Poindexrer’s expertise provided me a new perception of sellers. I value him as your employee because he truly valued me as a customer. You guys are lucky to have such a committed and vibrant team player!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome as always
I always like coming to Mike Calvert for service. The waiting rooms are comfortable, the staff is friendly, and the building is always clean. Excellent always.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Enjoying experience
Scheduled a service for 12 months autocare. The people there are nice and did a great job. I didn’t wait for a long time. The waiting room is clean and the chairs are comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service review
Wi-Fi was terrible, service kept going in and out and took a while to come back on. $20 per wiper blade was a little ridiculous. Cheryl was great, she was respectful and lovely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Consistent high quality service
Martin helped me recently in my visit to the service center. He was very professional and answered all of my questions very thoroughly regarding my brakes. I appreciate his follow up and accurate time estimates which helped me with my busy schedule. The shuttle drivers are also awesome and help me get back and forth in a safe and timely manner. I am a longtime customer and keep coming back for the consistent high quality service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience!
From start to finish a really enjoyable experience. Stephen the salesman was top notch as was Dom in financial. Couldn’t if asked for anything more! Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Airbags Replacement
I went in for airbags replacement and they told me I was going to have to wait 3hr over the phone, not looking forward to that. When I got the the service guy offered me the shuttle but I told that I live to far. It was very thoughtful of him. He told me that he would try to get me me out as soon as he could. And he did, less then 2 hours. I was very pleased with Hector Rivas service. You have a great service team keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
The dapper greeter was the beginning of a good day he was extremely polite and helpful everything looks so coordinated. Free coffee was nice touch thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service
Josh took really good care of me, provided me with an overall summary of my cars maintenance life, if you will. i’m overall please with the service i got !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
