Reviews
Excellent service
The dapper greeter was the beginning of a good day he was extremely polite and helpful everything looks so coordinated. Free coffee was nice touch thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Battery
I was informed on my last maintenance that my battery was cranking low. It was a few weeks before I needed a new one! I got in and out quickly! I really love the Service Dept & body shop. They always treat me very well & take care of my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service!
George Builes was the Service Advisor when I brought my Toyota in for service. He was very friendly and professional. He made sure we understood what was wrong with my vehicle after the diagnosis testing and explained everything very thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I would definitely recommend Mike Calvert Toyota....they really take care of their customers! Oscar Velasquez is my service advisor!! I always select Mike Calvert.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good with MIKE CALVERT Toyota
I am glad to be here for Toyota Sienna maintenance. Actually, I bought the car from MIKE CALVERT Toyota five years ago. It is wonderful. Since then, I have been getting good services. Here, I devote my special thanks to Mr. Refugio.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Left Back Tire Issue
Back tire kept losing air. The issue was rectified and so far, so good. Very pleased with service staff. Thank you for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional Service
I’ve purchased several vehicles from this dealership and I appreciate the efforts from the service department, especially on a busy day like a Saturday. Each service writer I’ve encountered are knowledgeable and courteous, which helps when you’re at a place where you would like not to be.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Efficient, friendly, service
I always take my car here for service because they have all the records and because I trust their service. I like having an assigned service advisor. Kudos to the 92 y.o. gentleman who puts the paper floor mats in the car. He made day with his charm!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Waste of Time Management
Setting up an appointment is useless!! I set on for 7 and waited inline for 15 minuets because it was short staff. I noticed people coming in after me leaving. I left after 9:30 for an oil change!!! xxx
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Nice Job
Oscar did a nice job of explaining the service he did. He seemed very polite. The car seems to be running fine. ..... My only complaint is that this survey is forcing me to type more words as the above was not enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
