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Mike Calvert Toyota

(1,740 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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They treated me like royalty.

This place is truly in the selling cars business . They will help you in every way with in their power. Their professional and comfortable. My salesman was Prince Adrian Davieson,and that guy was awesome. He turned over every rock he could find to help me,and he made my car buying experience not so frightening. If you're not going there for you're next car,then you're depriving yourself of an amazing experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great as usual

My experience was great as usual. This is my second purchase and I am very pleased. The atmosphere was great and welcoming and the process was simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A-1 Service

I always get the best of service. The guys are so nice and respectable. They are the only people I let work on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and easy

I hit the dealership at the right time. I got oil change, tire rotation, new wipers, and new cabin filter. Quick and easy, so I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

I bought my 2014 Highlander in July 2014 and have always brought it back to you all for maintenance. Larry noticed a chip in the front windshield and helped me with my insurance to get it approved. I was very happy to receive the courtesy wash after all services were completed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly but Super Slow Service

I’ve been going to Calvert Toyota for service multiple times now and noticed there is no organized or prompt service upon arrival. At most there is well dressed elderly man who puts numbered papers on my windshield but still usually I have to wait around 30-40 minutes before a service worker will pick up my case. Then, often the wait time to get my car serviced is 1.5-2 hrs. This is very inconvenient. There is also a man who without asking will circle the same spot on my windshield telling me he can fix it and it’ll be free through my insurance. Trouble is I hired him to do it already a long time ago, the nick was still there, and every time I go back there the same man circles the same spot and tell me he can fix it. I don’t think he remembers me at all and I don’t believe he ever fixed it in the first place. I think he’s just there to make money off my insurance. You should really get rid of him. He’s a bit of a con artist who demeans your dealership. I will mention Cheryl James was super friendly and did a great job and was the only thing that made me feel better about the long wait and putting up with your windshield repair con artist.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Timely.

Good service . Timely service. Reasonable price Did’t have to wait an extremely long time. Service to be done was explained very well. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, compassionate, care and great work.

The servicing of my car was done very quickly with a complimentary car wash. I was overdue, but had had two deaths in my family in a short period of time. The compassion extended to me as I struggle to keep life on track was incomparable. Mike Calvert Service Center has performed all the previous work on my car and it has been outstanding: the car is kept immaculate and the work is always itemized that is required. there is never pressure to have unneeded work or extra items purchased. Everyone is so helpful and friendly: very professional. I think they really like their work environment and that is most impressive. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied customer

I always receive great service! The service department employees are friendly and respectful. They take the time to answer any questions. It's always busy, but they work fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2017 rav-4 hybrid

Service was performed as promised, and was even washed, very nice touch! Really appreciated, thanks Oscar! I would highly recommend the service department, was impressed, thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.