Reviews
2019 Mercedes Benz E-450 Purchase
This is the first Mercedes Benz we have ever purchased. Every aspect of our car buying experience was Wonderful. All of our contact with our salesman, Mario, to the sales manager, Jay Gomez, to the finance manager, Don, was extremely professional, personable and sincere. In addition to a fabulous car buying experience, we know we received a Great deal. Thank you all so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston Greenway. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston Greenway
Service A Under warranty model E300 2017
Frankie is a very responsive, responsible and friendly Service Consultant
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fareed, thank you for your kind review; we are happy to pass along your comments to Frankie at Mercedes-Benz of Houston Greenway! If you ever need help, just give us a call. Happy motoring!
Costumer
Incredible experience. My sales rep was the reason I ended up leasing my 2020 GLE. Jose in service is the best as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, thank you for your kind review; we are happy to pass along your comments to Jose at Mercedes-Benz of Houston Greenway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Experience
Our salesman, Mr. Patel, was absolutely great. He communicated well, he listened, and he made the deal happen. Overall great experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Annie, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.
Great Experience!
I enjoyed working with Maziar on my car purchase and appreciate his candid no-pressure style.I would definitely recommend Maziar and Mercedes-Benz of Houston Greenway to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Saghar, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
service
Mr. Chris Palumbo was very helpful and friendly. The service was completed in a timely fashion. The loaner car was nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chihhao, thank you for your kind review; we are happy to pass along your comments to Mr. Chris Palumbo here at Mercedes-Benz of Houston Greenway! Drive safe, and we'll see you on the road.
Greenway Mercedes Dealership Houston
Knowledgeable and professional, both Mike Maidenberg in sales and Donald Crain in finance were awesome to work with. The Greenway dealership is conveniently located and a great place to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Replaced airbag
I went to get my airbag replaced. Work was fast and they even cleaned my car. But my Wireless Bluetooth Handsfree Car Transmitter went missing. That is the only thing that made me disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this issue, please feel free to reach out to us directly. Have a great day!
Auto Nation
Great experience. Our sales manager Brad Biando was an amazing sales representative and provided such a smooth and pleasurable experience. Would definitely recommend him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kajsa, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great Customer Service
Really enjoyed purchasing my new car there. No stress, no haggling. I was treated like a queen and given the attention I needed. Fully recommend them and will consider them for future purposes. The manager and our sales rep felt like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive car buying experience with us! If you ever need help, just give us a call. Happy motoring!