Reviews
Went in with a down payment and left in a vehicle .
Went in with a down payment and left in a vehicle . Process was quick and easy. Will be going back for another vehicle as soon as we are able to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional, efficient and most informative and willing
Professional, efficient and most informative and willing to assist with helpful information. Would recommend to others
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Awesome experience and great customer service.
Awesome experience and great customer service. Will recommend this dealership to have your car serviced and check by professional. Friendly staff and good service and will be coming back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Fast and courteous, did what was needed.
Fast and courteous, did what was needed. They even offered to wash my car. I always feel they are looking out for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Thank you again, and have a fantastic day!
Good customer service, and the oil change didn't take too
Good customer service, and the oil change didn't take too long. They even threw in a complementary car wash!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rob, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
David Nguyen is an amazing service advisor.
David Nguyen is an amazing service advisor. He always takes great care of our family every time we come in for a service. Mr. McCall has also always been so wonderful & personable. He’s very kind & helpful to our family. They truly have the best customer service we have ever experienced at any dealership we have ever been to. Our family Thanks you so much for everything. We will be forever clients.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Gre as t service only repairs what is needed, no hard
Gre as t service only repairs what is needed, no hard sell, No bull$$_$t. Good guy who helps. Would recommend to my coworkers and friend's
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steven, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
David in the service department got my car serviced and
David in the service department got my car serviced and back to me in very good time! I will use Sterling McCall the next time my car needs service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alice, we're happy you found our staff David to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Unfortunately my problem is not resolved.
Unfortunately my problem is not resolved. I want refund.i came for usb portal repair. I waited for 1 hour. It charged me around 180$ and still it is not working. I told the customer rep about it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Naveed, Thank you for taking the time to share your feedback about your USB port. We’re truly sorry to hear that your experience with our service department did not meet your expectations. Providing honest, transparent, and high-quality service is extremely important to us, and we take concerns like yours very seriously. Please feel free to reach out to me directly at DanielRivera@sterlingmccallford.com so, we can discuss your concerns in more detail. Your feedback helps us improve, and we’d value the chance to regain your trust. Sincerely, Daniel Rivera Service Director
They did very respectfully my service in one day so I
They did very respectfully my service in one day so I could get my car fast and go to my home and because it was about the recalls was with no charge
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!