Reviews
Friendly staff and a good value Friendly staff and a
Friendly staff and a good value Friendly staff and a good value Friendly staff and a good value Friendly staff and a good value Friendly staff and a good value
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, we are glad we could help! We do hope we can be of assistance in the future. Take care!
The associate that assisted me was very professional,
The associate that assisted me was very professional, friendly and knowledgeable. Service was also very timely and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Thank you again, and have a fantastic day!
Worst experience ever!
Worst experience ever! No communication. Knew what I was purchasing as conversation prior to leaving home confirmed vehicle, provided financial information and had drive out numbers, just needed to sign documents. Took 3-1/2 hours. This, after driving 1-1/2 hours to dealer as I live in another city. Nothing prepared, no one took time to go over vehicle features, etc. sat for hours, met with 4 different people. Felt like i was intruding on their time. Less than 24 hours later, I had vehicle at a dealer in my hometown as a critical sun roof frame was broken and needed to be ordered and replaced. Won’t have my new vehicle for another 5 days! Salesperson called next day, I assume to ask about vehicle. I explained lack of communication and consideration, not checking vehicle and wasted time. Person had the gaul to say “well I put in gas and put on license plates”! Made no comment on problem. If it hadn’t been the only vehicle model I had been looking for within several hundred miles, I would have walked out. I have purchased many vehicles over decades; this was the worst experience ever!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dear Seascape, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our sales department did not meet your expectations. Providing honest, transparent, and high-quality service is extremely important to us, and we take concerns like yours very seriously. Please feel free to reach out to me directly at tharless@sterlingmccallford.com so, we can discuss your concerns in more detail. Your feedback helps us improve, and we’d value the chance to regain your trust. Kind Regards, Tim Harless General Manager
Viviana was very nice to me And very respectful would
Viviana was very nice to me And very respectful would recommend to anyone who comes here to come to her She Smelled very good to
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alexander, we're happy you found Viviana to be so supportive during your experience here at Sterling McCall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
The process to lease my car was very straightforward and
The process to lease my car was very straightforward and easy. There were no issues from my end. It was made sure I was comfortable the entire time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. If you have any further questions, please don't hesitate to reach out!
viviana gave really good & professional service thank
viviana gave really good & professional service thank you soo much ! she helped me with recalls also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mary was very kindly and effective at the moment of my
Mary was very kindly and effective at the moment of my vehicle purchase, work with her was very good I highly recommend her for your next appointment. Staff was very friendly as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maya, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Thanks again for the recommendation, and have an amazing day!
Super sweet and very helpful ask for Laura Solis she is
Super sweet and very helpful ask for Laura Solis she is always there to help anyone i love her very friendly . Walked away with a nice car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Laura here at Sterling McCall Ford! Thank you, and have a fantastic day!
Viv�an fue muy profesional Y tengo tiempo llevando mi
Viv�an fue muy profesional Y tengo tiempo llevando mi carro a servicio y siempre a sido muy satisfactorio Y no es tardado y siempre son muy profesionales
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Esmeralda, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! Si tienes alguna pregunta, no dudes en contactarnos.
Viviana was extremely helpful with the services I needed.
Viviana was extremely helpful with the services I needed. She’s very kind and makes sure you’re completely satisfied with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! If you have any further questions, please don't hesitate to reach out!