Reviews
Nate’s amazing!
Nate’s amazing! He was super helpful and informative. Our finance team got us in and out fast too! Tim, the manager is so great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We can't wait to see you again. Have a great day.
If I can give less than 1 star will put that , I say -5 ,
If I can give less than 1 star will put that , I say -5 , came for oil change with appointment, after 4 hours delar told me it will take another hour , so s stil don’t have car and hungry due to past lunch time , no one care here , better go to place where they change oil in 20 minutes
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Mr. Shah, I want to personally apologize for the disappointing experience you had during your recent service visit. Your time is valuable, and we deeply regret the lack of attention you received. This is not the standard of service we strive to provide, and I understand how frustrating this must have been. Thank you for bringing this to our attention. Your feedback is invaluable, and we will use it to improve our processes to ensure this doesn’t happen again. If you’re open to discussing your experience further, I would welcome the opportunity to speak with you directly. Please feel free to reach out to me at your convenience. Sincerely, Daniel Rivera Service Director DanielRivera@sterlingmccallford.com
Excelente servicio Vivian Maldonado fue muy profesional
Excelente servicio Vivian Maldonado fue muy profesional en todo to que hacía falta en mi veiculo
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, nos alegra mucho leer una reseña tan buena. Esperamos poder servirle de nuevo en el futuro.
Excelente servicio Vivian Maldonado fue muy profesional en todo to que hacía falta en mi veiculo
Timely assistance with a difficult to diagnose electrical
Timely assistance with a difficult to diagnose electrical issue. The staff at Sterling McCall Ford, especially Irvin Gonzalez, were courteous, professional, and kept me informed. Highly recommend their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joey, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! If you have any further questions, please don't hesitate to reach out!
Caring professionals at Sterling McCall Ford!
Caring professionals at Sterling McCall Ford! Bought and serviced F-150-Maverick- Escape and another Escape and a fiesta All are serviced here. Wouldn’t have it any other way!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
This was a really fun place to shop for Maverick?
This was a really fun place to shop for Maverick?s! I knew what I wanted and even though the color and interior wasn?t there, they got it for me! Fun experience back to front, go in and f?in RING that GONG!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Everyone from service department to finance durector was
Everyone from service department to finance durector was helpful and knowledgeable. Thank you guys for all your patience abd understanding. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Viviana provided exceptional customer service during my
Viviana provided exceptional customer service during my visit. The service was fast and phenomenal. I will definitely be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michael, thanks for your praise and kind comments about Viviana. Until the next time we meet, take care!
Great service department.
Great service department. Ask for David! He will take care of you! I?ve been coming here for over 20 years and have always received awesome service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! If you have any further questions, please don't hesitate to reach out!
I found the truck on their website, went the next day and
I found the truck on their website, went the next day and purchased the vehicle. Luis was extremely helpful and courteous during the process. I am extremely happy for such an easy purchasing process. Hats off to Luis. He is a great salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.