Reviews
David took good care of me and my truck problem.
David took good care of me and my truck problem. Good and timely communication. Kept me informed and ready when he said. Been having trucks serviced here sence 2016
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff David to be so supportive during your experience here at Sterling McCall Ford. We are always more than happy to assist you if anything else comes up. Take care!
I am more than satisfied, I am greatfull for my service
I am more than satisfied, I am greatfull for my service center at STERLING MCALL Ford. My family has favored STERLING MCALL Toyota since 2012. I chose STERLING MCALL Ford because of STERLING MCALL Toyota. There was no disappointment whatsoever. I love STERLING MCALL whatever your vehicle brand your family favorite will be STERLING MCALL whatever. STERLING MCALL knows customer service and understands that loyalty is forever. They deserve loyalty from their customers. All service centers might hire idiots unintentionally; however STERLING MCALL will ALWAYS take responsibility for YOU!!! They Understand your issues and put YOU first. THANK YOU STERLING MCALL. Thank you Irvin Gonzalez for your HONESTY and INTEGRITY. YOU saved my family money. You have volunteered your experience, knowledge, and advice successfully. Your heart is right. Thank you. Your service has won, confirmed, and rewarded STERLING MCALL again a loyal ...no xx customer support and a few more vehicle owners confidence in STERLING MCALL. Please... Management of STERLING MCALL, keep hiring, training, and rewarding servants like Irvin Gonzalez. They are why loyalty is forever. I am overwhelmed at my experience with your (our) experience with STERLING MCALL FORD. God bless you and your business. Thank you. I had little 'points' accumulated and was told by the dealership I purchased my f150 that I would have a free oil change. However 'truth will set you free'... I explained to Irvin Gonzalez and he helped me with an email coupon discount he volunteered I paid a small percentage of what I should have because of a competitor dealership dishonesty. Thank you Irvin Gonzalez, God Bless you!! 🙏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Irvin Gonzalez here at Sterling McCall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I appreciate it. Thank you for your response 👍
Service advisor was very friendly and attentive.
Service advisor was very friendly and attentive. The service was done in less than the expected amount of time. The facilities were great - I waited at the dealer while the service was being done. Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding customer service from Lalo and Giane.
Outstanding customer service from Lalo and Giane. They were amazing and the follow up and attention to detail exceed my expectations. I would highly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rick, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Easy to set up appointment online.
Easy to set up appointment online. Intake and reception was quick. Received feedback from service advisor and sent home on schedule. Will definitely return and will recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marc, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
My car has a throttle body problem.
My car has a throttle body problem. A car was given to me to drive while my car was been fixed. It is fine now, Mr. Rivera and Mr. Quick see to it that it done right. I am satisfied with the repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rita, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. If you have any further questions, please don't hesitate to reach out!
Jerry Quick and the service team at Sterling McCall Ford
Jerry Quick and the service team at Sterling McCall Ford in Houston have been nothing short of amazing. I literally passed by another Ford dealership on the way to them. Would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! If you have any further questions, please don't hesitate to reach out!
Very quick, professional and helpful.
Very quick, professional and helpful. Great communication and explained everything thoroughly. Provided information and pricing of other findings with no additional charge. Service advisor Irvin was extremely helpful and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Neshia, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
I shopped online, found the vehicle I was interested in
I shopped online, found the vehicle I was interested in and negotiated everything remotely. It was a great, quick and fast experience and our Sales Rep Jeremias was awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The entire process was smooth and easy.
The entire process was smooth and easy. They had the car I wanted and worked with me on the orice. My salesman Brent Treybig was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Maryalice, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
