Reviews
Service was nice !
Service was nice ! He tried to make sure I was satisfied but I’m not ! Because my car is not right still I’m not happy with the mechanic part of this visit ! But has really disappointed me a would recommend any one to buy a ford !
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Miss Thomas, I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me by Email at DanielRivera@SterlingMccallford.com. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Daniel Rivera Service Director
I recently had my car serviced for door latch
I recently had my car serviced for door latch replacement, and I'm very satisfied with the experience. The team was professional, explained the issue clearly and completed the work in timely manner. The new latch works perfectly. They also did quick inspection to ensure everything else was in good shape... special thanks to the mechanical , Mrs Quady and Antonio whom guided all the steps
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Yaseen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding customer service.
Outstanding customer service. Very professional I would highly recommend Sterling Ford for my next purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rick, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Laura Solís was so attentive and worked hard to get me
Laura Solís was so attentive and worked hard to get me approved! Definitely recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Carlos, we're happy you found Laura to be so supportive during your experience here at Sterling McCall Ford. Thanks for the recommendation, and have an amazing day!
Gave us a more than fair trade in price as 2 other places
Gave us a more than fair trade in price as 2 other places offered insulting price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Philip, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I am so grateful the service center was able to work me
I am so grateful the service center was able to work me in unexpectedly. They were so kind and helpful, getting me in right away with smiles and courtesy. The service I needed was quick and they communicated with me promptly and had me back on my way in no time. At checkout, Erick even noticed that I had Ford Pass points and asked if I wanted to apply them to my bill today, saving me money! It was a really great morning!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Andrew was my sales representative, he was great 10/10
Andrew was my sales representative, he was great 10/10 would recommend. Frank was my finance advisor. And both of them were fantastic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Thank you, and have a fantastic day!
Came for an oil change.
Came for an oil change. Was greeted quickly. I didn't have to wait long. Would definitely recommend Sterling McCall Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
Been a customer of the location for 14 years, and I've
Been a customer of the location for 14 years, and I've had two service guys in all that time - both have been unbelievably reliable. I've had many questions answered, issues resolved, and have received great feedback. Much appreciation from myself.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in and they were very professional took me in right
Came in and they were very professional took me in right away got the problem fixed and Irvin took care of us the whole time giving me updates throughout the whole process was very pleased will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brandon, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!