Reviews
I am so grateful the service center was able to work me
I am so grateful the service center was able to work me in unexpectedly. They were so kind and helpful, getting me in right away with smiles and courtesy. The service I needed was quick and they communicated with me promptly and had me back on my way in no time. At checkout, Erick even noticed that I had Ford Pass points and asked if I wanted to apply them to my bill today, saving me money! It was a really great morning!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sonya, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Irvin provided great customer service, as usual!
Irvin provided great customer service, as usual! He booked my appointment, kept me informed, and made sure I was satisfied. I don?t have to worry when he takes care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Frank, we're happy you found Irvin to be so supportive during your experience here at Sterling McCall Ford. If you have any further questions, please give us a call. We're always happy to help!
Irvin at Sterling McCall Houston took care of my cars
Irvin at Sterling McCall Houston took care of my cars needs and was very helpful in giving me updated status on what was being done and when my car would be ready. Very quick and helpful with the payment process through Sunbit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Iris, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service friendly staff.
Great service friendly staff. I always enjoy working this team of people everyone is nice and professional. Will recommend to anyone who needs a car or service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! We hope to be of service to you again in the future. Best wishes, Sterling McCall Ford
Came in and they were very professional took me in right
Came in and they were very professional took me in right away got the problem fixed and Irvin took care of us the whole time giving me updates throughout the whole process was very pleased will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Justin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mary was great!
Mary was great! Got my car quickly. She?s professional and very good. I would come back and buy a gain. Got a great deal On my new car with her help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mari, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
David is a very good team player he always treats me with
David is a very good team player he always treats me with respect I highly recommend him to any who?s looking for a nice and friendly & smooth transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Mary Hill was very helpful on the customer service side,
Mary Hill was very helpful on the customer service side, very persistent with reaching out to me. The buying process was drawn out in my opinion and could have been streamlined a lot better.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We're glad to hear that Mary provided excellent customer service. We apologize for any delay in the buying process and will work on streamlining it for future customers. We appreciate your support!
I had a great experience at Sterling McCall Ford.
I had a great experience at Sterling McCall Ford. The team worked really hard to help me get a deal that worked for me, and I truly appreciated their effort and patience throughout the process. Laura was especially friendly and accommodating?she made the whole experience smooth and stress-free. I?ve also been going to this dealership regularly for service, and they?ve consistently provided excellent support.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Raymond, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
David is always so helpful!
David is always so helpful! Always has great conversations. Come to David at FORD for the best service, he will make your visit easy and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.