Reviews
Excellent service, no appointment, was greeted quickly,
Excellent service, no appointment, was greeted quickly, in and out in an hour! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Provided great and friendly customer service.
Provided great and friendly customer service. Our services adviser was very knowledgeable, friendly and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Fast and friendly service.
Fast and friendly service. Fair price on truck. Finance department was great. Xavier & Dave were awesome to work with! 5 stars. Will use again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you have any further questions, please give us a call. We're always happy to help!
I've been coming to Sterling McCall.
I've been coming to Sterling McCall.over the past 15 years, with 3 different vehicles and the service has always been great.I like to thank my service person Mr. Nguyen always providing me with great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Ford!
The service staff does wherever they want, adding
The service staff does wherever they want, adding whatever they want and in the end they just charge!!! So easy for them super bad service including the sellers.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I would like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me at DanielRivera@sterlingmccallford.com, I would like to discuss how we can regain your trust. Sincerely. Daniel Rivera Service Director (281) 588-5043
Great service advisors and work done in a good timely
Great service advisors and work done in a good timely manner. This is my one stop shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rodney, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.
A Great Experience!
A Great Experience! No pressure selling….go see Brian Frank- he will do you right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Best customer service, I had the best Salesman, Xavier S.
Best customer service, I had the best Salesman, Xavier S. Everyone were helping in my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got me the deal i wanted for the price I wanted.
Got me the deal i wanted for the price I wanted. Shot out to Dexter
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
Friendly, professional and efficient service.
Friendly, professional and efficient service. Service technicians clearly explained problems and repair options for vehicle. Clean waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!