Reviews
Brian was a fantastic salesman.
Brian was a fantastic salesman. He was friendly, well-informed, and made the whole experience easy and enjoyable. I’d definitely recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shane, thank you for your kind review; we are happy to pass along your comments to Brian here at Sterling McCall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Brian was an outstanding salesman—professional,
Brian was an outstanding salesman—professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and stress-free. Highly recommend working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jenny, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. We hope you have a great day!
Took forever to get an answer on my vehicle.
Took forever to get an answer on my vehicle. Had to call every other day for an update. After 5 days of keeping my truck, the same issue started as soon as I picked it up. I called back immediately and no answered or called back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry for the inconvenience you faced regarding the lack of communication you received. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at DanielRivera@sterlingmccallford.com. Your cooperation will help us resolve this issue promptly. Thank you. Daniel Rivera Service Director DanielRivera@sterlingmccallford.com (281) 588-5043
First time at this dealership.
First time at this dealership...Lack of communication with the services parts team, unnecessary waste of my time. Nobody told me when the car was ready and Diagnostic was sent like 15 after we paid and left the dealer.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I’m sorry for the inconvenience you faced regarding Lack of communication you received. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at DanielRivera@sterlingmccallford.com. Your cooperation will help us resolve this issue promptly. Thank you. Daniel Rivera Service Director (281) 588-5043
David was exceptional!
David was exceptional! I would recommend to everyone. David took care of everything very professionally. A great assett for Sterling.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Khurram, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!
I can’t say enough good things about the service and the
I can’t say enough good things about the service and the treatment I received at your dealership. Big thank you to Gerry Quick for doing everything possible to make my service visit as smooth and quick (no pun intended) as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you have any further questions, please give us a call. We're always happy to help!
Service manager was courteous and professional, received
Service manager was courteous and professional, received my car on time. He explained what is expected to be done and gave me a time estimate. I received a call from him the car was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Reasonable turnaround in determining the cause of the
Reasonable turnaround in determining the cause of the maintenance issue. Completed mileage related maintenance at an acceptable cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
excellent service experience, very polite and
excellent service experience, very polite and knowledgeable. looked up my service history and was able to provide accurate information for my truck. the technician was able to quickly diagnose the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anthony, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Always exceeding my expectations.
Always exceeding my expectations. Always a pleasure. Irvin G. Always provides excellent customer service. A+++++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Irvin here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!