Group 1 Ford of Southwest Houston

Had a great experience with Laura while looking for a vehicle. She was a great help and I will definitely recommend her to anyone else I meet that is shopping for a vehicle.

excellent customer care - David Nyugen works 24 /7 and is honest and reliable. we're fortunate to have him. Ford owner

Zack was extremely helpful he listen and was very patient with me. My experience was great I?m a sterling mccall ford member for life. Ask for Zack he will take care of all your needs.

I recently had my 2020 Fusion serviced, and the staff was incredibly helpful and friendly. I?ve had the pleasure of being served by this dealer in the past, and the in-series service has always been exceptional.

Great service and knowledgeable staff. Helped get several issues fixed on my car in a timely manner.

Brian was an amazing help! Would recommend him specifically for any of your needs. Helped me with 6 different recalls on my car in a timely fashion and kept me updated the entire time.

Love the service on purchase the vehicle and the staff members . Love my new SUV every thing went smoothly Thanks to everyone who helped make this happen

I recently purchased a car from this dealership and, unfortunately, my experience with the salesperson, Luis Nolasco, left a lot to be desired. I had already selected the vehicle I wanted online, so I came in prepared to finalize the deal. However, Luis seemed to completely rely on that fact rather than making any real effort to sell the car. He simply handed me the keys and pointed me to where the car was parked?there was no walk-through, no explanation of features, no attempt to showcase the vehicle or make me feel confident in the purchase. It felt more like a rushed transaction than a guided buying experience. His overall demeanor came off as unenthusiastic and disengaged, and to make matters worse, his communication was poor?either slow to respond or no response at all. Ironically, it was the finance manager, Frank Galan, who salvaged the experience. He was the one who really made the sale happen. He was professional, attentive, and even threw in window tinting at no additional cost. It was clear he cared about the customer experience, which I appreciated. Overall, while I?m happy with the car itself, I can?t say the same for the sales experience. If you?re shopping here, I recommend working with someone else or being prepared to do most of the legwork yourself.

Friendly service...up front with you. Finished in a timely manner and cost was pretty affordable. Irvin was my representative and he was absolutely great.

I have gone to Sterling McCall for service for over 10 years. I find them to be honest, dependable and they do good work. I go to David Nguyen as my service advisor as he is honest and very knowledgeable.